Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Tochi Nwagere

Greater Sudbury,ON

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Effective at working with little supervision to support various trade crews. Knowledgeable about maintaining clean work areas, restocking supplies and completing basic equipment repairs. Computer-savvy and team-oriented with positive and upbeat nature.

Overview

16
16
years of professional experience

Work History

Volunteer Helper Sacristan

Assumption Catholic Church Parish
11.2023 - Current

Director of Marketing

Lucy And Jay Hair Inc.
09.2014 - 04.2023
  • Conducted market research to identify customer needs and preferences.
  • Created and managed social media campaigns to increase brand engagement.
  • Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
  • Led a team of marketing professionals to successfully achieve annual KPIs and business objectives.
  • Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.

Sales Manager

James Land & Properties
02.2010 - 04.2023
  • Facilitated business by implementing practical networking techniques.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Director of Operations

James & Lucy Farm Plc.
04.2008 - 04.2023
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored budget and utilized operational resources.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Analyzed customer feedback and identified areas for improvement to drive business success.

Education

MBA - Business Administration

Virgen Milagrosa University
San Carlos, Philippines
05.2021

Bachelor of Science - Physiotherapy

Victoria International College
Jalan Ipoh, Malaysia
06.2018

Skills

  • Quality assurance standards
  • Customer satisfaction measurement
  • Transaction Processing
  • Reading Comprehension
  • Active Listening
  • Customer Account Management
  • Microsoft Outlook
  • Computer Proficiency
  • Decisive
  • Sales coordination
  • Market planning and execution

Languages

English
Full Professional

Timeline

Volunteer Helper Sacristan

Assumption Catholic Church Parish
11.2023 - Current

Director of Marketing

Lucy And Jay Hair Inc.
09.2014 - 04.2023

Sales Manager

James Land & Properties
02.2010 - 04.2023

Director of Operations

James & Lucy Farm Plc.
04.2008 - 04.2023

MBA - Business Administration

Virgen Milagrosa University

Bachelor of Science - Physiotherapy

Victoria International College
James Tochi Nwagere