Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Languages
Timeline
Generic

James Bald

Toronto,Canada

Summary

A motivated and detail-oriented student with hands-on experience in sales, accounting, and customer service. Recognized by peers for strong teamwork and a positive, collaborative attitude. Proven ability to create meaningful customer experiences, manage data accurately, and support business goals through effective communication and negotiation. Very eager to expand on professional skills and contribute value through a strong work ethic and willingness to learn. Known for being approachable, uplifting, and a positive influence in team settings.

Overview

1
1
Certification

Work History

Concessions Worker Volunteer

Don Mills Collegiate Institute
05.2025 - 05.2025
  • Managed cash transactions responsibly, accurately counting change for customers and maintaining balanced registers throughout the shift.
  • Maintained a clean and safe environment for customers by adhering to food safety regulations and promptly addressing spills or other hazards.
  • Resolved customer complaints professionally, ensuring their continued patronage and a positive event experience.
  • Contributed to the organization''s reputation for excellent customer service with friendly interactions while taking orders.
  • Assisted in training new volunteer concession workers on proper procedures, policies, and best practices.
  • Monitored inventory and notified management of deficiencies or shortages.

Technology Assistant

Don Mills Collegiate Institute
03.2025 - Current
  • Coordinated the installation of new hardware components, minimizing downtime and ensuring seamless integration into existing systems.
  • Streamlined technical support processes for improved efficiency and school satisfaction.
  • Assessed school technology in order to recommend appropriate hardware or software upgrades that would enhance their daily work productivity.
  • Collaborated with a team to identify problems around the school.
  • Applied different strategies and protocols for troubleshooting.

Entrepreneur/Concession Stand Volunteer

Don Mills Collegiate Institute
12.2024 - 02.2025
  • Established a fundraising event and bake sale for the WWF (World Wildlife Fund) Charity. Done for entrepreneurship class.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of food and beverages.
  • Determined business plan, mission statement, and vision.
  • Greeted customers and responded promptly to customer needs.
  • Restocked and organized products when low.
  • Achieved a 225% increase in profits, smashing our goals and raising the most money in the class.

Education

High School -

Don Mill Collegiate Institute
06-2026

Skills

  • Business development
  • Sales expertise
  • Open-mindedness
  • Leadership and Communication
  • Customer Service
  • Computer hardware and technology
  • Data management and analytics
  • Strategic thinking
  • Strong negotiator
  • Technical support

Certification

  • Government of Ontario Worker Health and Safety Certificate, Training - [March 2025]
  • WHMIS Safety Training [March 2023]
  • Ultra Swim level 9

Accomplishments

  • Fort Lauderdale Hockey Weekend Tournament Champion [November 2024]
  • GTHL Canada Hockey "A" Finalist [2022, 2025]
  • CAN/AM Montreal Tournament Finalist [December 2023]
  • Peter Mancuso November Challenge Champion [November 2023]
  • RCM Level 4 Piano Player

Interests

  • Business and Marketing
  • Outdoor Recreation
  • Music
  • Playing Sports
  • Computer Hardware
  • Fixing Objects
  • Fundraising Events
  • Animal Care
  • Passionate about balancing physical health with mental and emotional wellness

Languages

English
Full Professional
French
Elementary
Gujarati
Elementary

Timeline

Concessions Worker Volunteer

Don Mills Collegiate Institute
05.2025 - 05.2025

Technology Assistant

Don Mills Collegiate Institute
03.2025 - Current

Entrepreneur/Concession Stand Volunteer

Don Mills Collegiate Institute
12.2024 - 02.2025

High School -

Don Mill Collegiate Institute

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James Bald