Jameson Syn

Managed current employees and trained new employees. Trained in making donuts, ricedogs and drinks. Ordered inventory and stocked up inventory at store and at storage office. Provided customer service to walk in customers, doordash/uber eats, and larger company/school orders. Opened store in morning and closed store in the evenings, balancing out register and debit/credit orders.

• Provided quick turnaround times to maintain fast-past schedule.
• Set up and completed loan submission packages.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Handled any conditions sent from underwriting departments.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Managed multiple projects simultaneously using organizational and analytical skills.

• Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
• Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
• Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
• Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
• Eliminated customer service issues by quickly resolving disputes and correcting problems.

• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Counted cash in register drawer at beginning and end of shift.
• Worked closely with Supervisor to solve problems and handle customer concerns.
• Answered questions about store policies and concerns to support positive customer experiences.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Assisted customers by answering questions and fulfilling requests.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
• Offered comprehensive knowledge of vehicle operations and brand features.
• Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Maintained compliance with all service, quality, and regulatory standards.