Tiana Jones
Fremont
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Care Worker
Helping Hands
Fremont, CA
01.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Medicine Technician
Pacifica Senior Living
Union City, CA
09.2021 - 06.2023
- Collaborated with healthcare professionals to optimize patient treatment plans and achieve positive outcomes.
- Enhanced pharmacy efficiency by maintaining an organized inventory of medications and supplies.
- Streamlined the medication distribution process, ensuring accurate documentation and timely delivery to patients.
- Maintained strong working relationships with pharmaceutical representatives, resulting in favorable pricing and consistent supply availability.
Security Officer
Securitas Security
09.2021 - 03.2022
- Observed and reported activities and incidents at the assigned clients site
- Provided security and safety of client property, visitors and personnel
- Performed periodic patrols to check for irregularities, enforce regulations and directives
- Prepared logs and reports as required, protected evidence or scene of incident in the event of accident emergencies or security investigations
Shift Supervisor
Boudin Bakery
09.2018 - 09.2021
- Supervise opening and closing procedures when scheduled as the Manager on duty
- Uphold company operational standards to ensure a positive guest experience
- Create a positive excellent service experience for customers, resolve customer conflict
- Cashier and cash balancing activities, record over and shortages
- Responsible for ensuring that all catering order are produced and delivered on time
Warehouse Associate
Macy’s Warehouse
06.2018 - 08.2018
- Loaded and unloaded cartons/merchandise to and from delivery vehicles truck/vans
- Lifted, carried, pushed, and pulled packages on a continuous basis
- Picked, packed and shipped merchandise, maintained a neat and hazardous free work environment
- Adhered to company guidelines, policies and procedures, followed departmental training and best practices
- Worked with fellow employees, Supervisors and Mangers in a team environment
Cashier (Store Associate)
New York and Company
02.2017 - 11.2017
- Assessed customer needs and provided assistance and information on products within the store
- Ensured high levels of customer satisfaction through excellent sales and service
- Welcomed customer to the store and answered queries, actively seeked out customers in store
- Consistently process POS point of sales purchases, returns
- Team up with co-workers to ensure proper customer service
Education
Course of Study - Medical Assistant – Phlebotomy/EKG
Bay Area Medical Academy
11.2020
Security Guard Card -
09.2023
Course of Study - General Education
Robertson High School
06.2017
Diploma - General Education
American High School
11.2016
Skills
- Behavioral management
- Compassionate caregiving
- Personal hygiene assistance
- Client confidentiality
- Medical equipment operation
- Physical therapy support
- Alzheimer's care
- Medication management
- Adaptive equipment use
- Companionship
- Nutrition
Certification
Security Guard Card, 09/30/23
Timeline
Personal Care Worker
Helping Hands
01.2023 - Current
Medicine Technician
Pacifica Senior Living
09.2021 - 06.2023
Security Officer
Securitas Security
09.2021 - 03.2022
Shift Supervisor
Boudin Bakery
09.2018 - 09.2021
Warehouse Associate
Macy’s Warehouse
06.2018 - 08.2018
Cashier (Store Associate)
New York and Company
02.2017 - 11.2017
Security Guard Card -
Course of Study - General Education
Robertson High School
Diploma - General Education
American High School
Course of Study - Medical Assistant – Phlebotomy/EKG
Bay Area Medical Academy