James Christian Lorenzo
Tracy
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Ross Store Protection Specialist
Ross Dress for Less
Tracy
08.2024 - Current
- Assisted in developing and updating loss prevention policies and procedures.
- Coordinated with store management to address loss prevention concerns.
- Monitored customer traffic to identify potential theft activities.
- Responded to store alarms and investigated disturbances promptly.
- Implemented loss prevention strategies to minimize potential theft.
- Investigated complaints and concerns to remedy unsafe situations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
- Provided friendly and professional assistance to employees, visitors and customers.
- Analyzed sales data in order to identify trends in shoplifting behavior.
Education
Some College (No Degree) -
Lonestar CyFair Community College
Houston, TXSkills
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Customer service
- Team collaboration
- Professional demeanor
- Retail operations
Timeline
Ross Store Protection Specialist
Ross Dress for Less
08.2024 - Current
Some College (No Degree) -
Lonestar CyFair Community College
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