James Allen Duncan
Calgary,Alberta
Summary
To gain employment in a new industry that will further enhance my knowledge and utilize transferable skills from my my previous experience. With having a successful career as a Flight Attendant, I have shown a strong dedication to safety, excellent customer service and dynamic interpersonal skills. I have a friendly, personable and positive attitude. I am a dedicated employee who is punctual and a flexible hard worker ready to learn and contribute to a team's success.
Overview
40
40
years of professional experience
Work History
Flight Attendant
Westjet Airlines
01.2008 - Current
- Duties include the organization and management of customers as they board, travel, and deboard on scheduled flights while highlighting customer service and crowd management
- Accomodating customer requests before, during, and after flights
- Training included Safety Training, First Aide, Proserve, Transportation Canada Regulations/Procedures, Medication Administration.
New Home Builder Agent
Signature Lighting
01.2002 - 01.2008
- Responsible for the arrangement, management, and scheduling of contractors and home builders to meet for the purpose of light fixture planning and design
- Organizing times and packages for homebuilders and contractors
- Facilitation of meetings and communication
- Inventory control and ordering
- Training included Keyboarding, Scheduling Software, Inventory/Ordering Software, Customer Service.
Store Manger
General Paint
01.1996 - 01.2002
- Responsible for ordering inventory, customer service, payroll, training new employees, and scheduling
- As well, data entry, sales forcasting, budgeting
- Training included Dangerous Goods Safety, Respirator Training, Excel/Lotus, Keyboarding.
Manager
Manitoba Textbook Bureau
01.1985 - 01.1996
- Manager responsible for ordering/recieving department of textbooks for Manitoba Education
- Data entry, coding, and numbering
- Fielding calls from schools, publishers, and officials regarding inventory
- Responsible for managing employees and performance reviews.
Education
Pro Serve -
AGLC
Alberta07-2024
Reel Safe -
AGLC
Alberta07-2024
Grade 12 Diploma -
Kildonan East Highschool
01.1984
Excel/Lotus
First Aide Certification
Class 3 Air Brakes Certification
Transport Canada (various certifications)
Skills
- Customer Service
- Crowd Management
- Safety Training
- First Aid
- Transportation Canada regulations/procedures
- Medication Administration
- Typing
- Data Entry
- Scheduling Software
- Inventory/Ordering Software
- Store Sanagement
- Dangerous Goods Safety
- Respirator training
- Excel/Lotus
- Sales Forecasting
- Budgeting
- Textbook Ordering/Receiving
- Coding
- Numbering
- Employee Management
- Performance Reviews
References
References available upon request
Timeline
Flight Attendant
Westjet Airlines
01.2008 - Current
New Home Builder Agent
Signature Lighting
01.2002 - 01.2008
Store Manger
General Paint
01.1996 - 01.2002
Manager
Manitoba Textbook Bureau
01.1985 - 01.1996
Pro Serve -
AGLC
Reel Safe -
AGLC
Grade 12 Diploma -
Kildonan East Highschool
Excel/Lotus
First Aide Certification
Class 3 Air Brakes Certification
Transport Canada (various certifications)
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