James Wilson
San Diego
Summary
Diligent experienced server with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience at any and every restaurant that I have worked at. Im punctual, emotionally mature and well dressed.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Westend Bar and Kitchen
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Aldea La Jolla
06.2024 - 11.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Fine Dining Server
Il Sogno Italiano
06.2023 - 06.2024
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Cultivated warm relationships with regular customers.
- Learned how to make different coffees.
Server
The Cheesecake Factory
11.2022 - 05.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Fast paced, multitasker who is calm under pressure.
- Upsold with top shelf cocktails and deserts
Fine Dining Server
The Delaney House
09.2021 - 10.2022
- This was a resort style restaurant attached to a hotel in the middle of the mountains. This place is also a top wedding spot.
- I worked large parties for rehearsal dinners, anniversaries, work parties, etc.
- I also worked the main restaurant, folded linen, sold the specials of the day and upsold with topshelf cocktails and deserts.
Education
High School Diploma -
Crestview High School
Crestview, FL05-2001
Skills
- Strong work ethic
- Fifteen years of experience
- Exceptional customer service
- Punctual
- Quick learner
- Humble
- Professional appearance
- Hospitality service expertise
Timeline
Server/Bartender
Westend Bar and Kitchen
08.2024 - Current
Server
Aldea La Jolla
06.2024 - 11.2024
Fine Dining Server
Il Sogno Italiano
06.2023 - 06.2024
Server
The Cheesecake Factory
11.2022 - 05.2023
Fine Dining Server
The Delaney House
09.2021 - 10.2022
High School Diploma -
Crestview High School
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