Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

James Wiggins

Washago

Summary

Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in butchery of all products as well as 21 years of experience in face paced and demanding retail environments

Overview

18
18
years of professional experience

Work History

Meat Manager

Zehrs Markets
06.2018 - Current
  • Enhanced meat department sales by ensuring proper product display and presentation as per planograms and Dmap
  • Reduced shrink by implementing effective inventory management and rotation systems.
  • Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
  • Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
  • Ensured consistent high-quality products by closely monitoring cutting, and packaging processes.
  • Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
  • Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.

Meat Manager

Zehrs Markets
02.2012 - 06.2018
  • Took a struggling department, both in sales and moral, and turned it in to a thriving and profitable business within the store and community.
  • Achieved and maintained above average metrics for the entirety of my tenure in this location.

Assistant Meat Department Manager

Zehrs Markets
05.2008 - 02.2012
  • Enhanced customer satisfaction by providing exceptional service and assisting with meat selection.
  • Streamlined inventory management through diligent monitoring and timely ordering of products.
  • Reduced waste and improved profitability by implementing proper storage techniques for perishable items.
  • Collaborated with store manager to develop promotional strategies, driving sales in the meat department.

Meat Cutter

Zehrs Markets
07.2006 - 05.2008
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Reduced waste by accurately portioning and trimming meat products according to company specifications.
  • Increased efficiency with expert use of various cutting tools, including knives, saws, and slicers.
  • Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.

Education

High School Diploma -

Eastview Secondary School
Barrie, ON

Skills

  • Team Leadership
  • Meat Cutting
  • Customer Service
  • Problem Resolution
  • Professional and Courteous
  • Computer Skills
  • Training and Development
  • Scheduling and Coordinating

Accomplishments

  • My team and I have maintained top 3 overall sales and contribution within our district for nearly 7 years.
  • Assisted with grand openings and renovations for many locations including Big Bay, MLG, and Queen and Portland.
  • Asked to travel to other stores to help reset departments, train managers as well cutters to improve daily conditions and quality of products within their stores.



Timeline

Meat Manager

Zehrs Markets
06.2018 - Current

Meat Manager

Zehrs Markets
02.2012 - 06.2018

Assistant Meat Department Manager

Zehrs Markets
05.2008 - 02.2012

Meat Cutter

Zehrs Markets
07.2006 - 05.2008

High School Diploma -

Eastview Secondary School

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James Wiggins