James Wallin
Fruitvale,Canada
Summary
Experienced IT professional with a strong background in infrastructure automation, incident management, and network security. Proven track record in developing and supporting IT systems across educational institutions. Adept at problem-solving, effective communication, and driving projects to completion. Ready to leverage analytical skills and a commitment to excellence in a dynamic new role.
Overview
23
23
years of professional experience
11
11
Certification
Work History
Infrastructure Development and Support Tier2
Selkirk College IT Services
02.2017 - Current
- Incorporate our SCCM management system to MS Azure and Intune
- Synchronise SCCM groups and collections to Intune
- Develop Autopilot configurations for automatic onboarding of new systems
- Build applications for Intune deployment
- Develop, configure, and administrate Microsoft SCCM (Endpoint Configuration Manager)
- Package and create applications
- Install and deploy device drivers for over20 hardware types
- Custom built PS script for device naming and AD placement
- Create, test, and deploy image deployment task sequences
- Create, test, and deploy automatic application updates
- Configure and deploy ongoing application updates with Patch My PC
- Develop, configure, deploy, and administrate Citrix Virtual Applications and Desktops versions1811 -2203
- Plan, design, deploy Citrix infrastructure
- Create desktop image masters for virtualization
- Deploy application servers for virtualized applications
- Create and deploy physical machines for Remote PC
- Build virtual computer labs for remote students
- Develop, create, and maintain Group Policies
- Customization of desktops
- Deployment of printers
- Security
- Develop, create, deploy Windows print services deployed through group policy
- Contact Marco Biermann
Systems Specialist1
Selkirk College Computer Services
08.2005 - Current
- Support multi-campus computer labs and staff systems
- Set-up, configure and troubleshoot regular lab software as well as specialty software, including software related to the Geospatial Research Centre
- Assemble new hardware as well as maintain and troubleshoot existing hardware
- Set-up and troubleshoot printers, plotters, large format scanners and digitizers
- Configuring iPrint printers and profiles, fax, and scan to email
- Work with software vendors with regards to licensing issues as well as with contract suppliers with regards to ongoing maintenance of equipment
- Work independently on complex software integration issues and develop strategies for solving them including delivery of fixes via Zenworks for Desktops (ZFD) and Zenworks Configuration Manager (ZCM)
- Design, create and implement new lab images
- Develop and implement new ZFD and ZCM imaging techniques using layered images and MSI packages to deploy software
- Develop and maintain detailed records of software inventories and installations in both General Purpose and Specialty Lab environments
- Develop and maintain Windows server security policies and ZCM user and computer policies
- Assist with setup of firewall / switches / WAN connections in extension centers
- Install, configure, and maintain license manager software and license files for5 products on3 servers
- Assist with Audio Visual setups / teardowns as required
- Contact Marco Biermann
Systems Specialist Tier II
Selkirk College Computer Services
01.2015 - 02.2017
- Assist System Administrator with day-to-day management of Core Infrastructure and servers
- Build, configure, deploy, and maintain Windows Server Update Services
- Build, configure, test, and maintain Local Update Publisher to deliver, Adobe Reader, Adobe Flash, and Java Updates automatically to all Castlegar systems
- Build and configure new Windows servers for the ADGIS department
- Develop new hardware agnostic universal images for Win7 deployment
- Develop and distribute driver stores, application add-on images for custom desktop setups
- Contact Marco Biermann
Lab Assistant
Selkirk College Computer Services
09.2003 - 02.2005
- Open school and labs for student access after regular hours
- Provide security to systems and building during after hours
- Assist Network Administrator with maintenance of lab and faculty computers
- Contact: Darrell Hicks
Help Desk (Co-Op)
Selkirk College Computer Services
01.2002 - 12.2002
- User Support Functions:
- Manage the Help Desk and respond to service requests
- Troubleshoot & reconfigure software, repair & replace hardware
- Upgrade existing systems
- Configure new systems – ensure proper software licensing on all systems
- Maintain documentation & inventory
- Train users in use of various applications
- Network Duties:
- Assist coordination & troubleshooting of network connectivity
- Support network software
- Ensure network security User Administration – staff and students
Education
Planning and Managing Windows7 Desktop Deployments and Environments
Selkirk College
Castlegar, BC01.2012
Linux Boot Camp
Selkirk College
Castlegar, BC01.2007
Zenworks for Desktops6.5
Selkirk College
Castlegar, BC01.2007
Diploma - Computer Information Systems
Selkirk College
Castlegar, BC01.2003
Skills
- Infrastructure automation
- Incident management
- Application security
- Network security
- System administration
- Configuration management
- Continuous deployment
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Effective communication
- Analytical skills
Accomplishments
Designed, built and deployed Citrix environment which was well utilized during Covid pandemic.
Assisted with the deployment of SCCM and manage the ongoing management of software and systems single handed
Languages
English
Native or Bilingual
Certification
- Citrix Virtual Apps and Desktops7.1x Administration (CXD-210)
- CompTIA Certification
- Citrix virtual apps and desktops
- Cybersecurity Foundations
- Windows PowerShell Scripting and Toolmaking
- Administering System Center Configuration Manager and Intune (M20696)
- Deploying System Center2012 Configuration Manager (M10748)
- Managing Office365 Identities and Services (M20346)
- CNA Certification
- Novell Netware6 Certified Administrator
- A+ Certification
- Emergency First Aid – Community Care
Interests
- Learning new cooking techniques and expanding my culinary skills
- 3D Printing
- Artificial Intelligence (AI) and Machine Learning
- Backpacking and Hiking
- Camping
- Mindfulness Practices
- Swimming
- Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveQuote
"Willfully turning aside from the truth is treason to one's self."
Terry Goodkind
Timeline
Infrastructure Development and Support Tier2
Selkirk College IT Services
02.2017 - Current
Systems Specialist Tier II
Selkirk College Computer Services
01.2015 - 02.2017
Systems Specialist1
Selkirk College Computer Services
08.2005 - Current
Lab Assistant
Selkirk College Computer Services
09.2003 - 02.2005
Help Desk (Co-Op)
Selkirk College Computer Services
01.2002 - 12.2002
Linux Boot Camp
Selkirk College
Zenworks for Desktops6.5
Selkirk College
Diploma - Computer Information Systems
Selkirk College
Planning and Managing Windows7 Desktop Deployments and Environments
Selkirk College
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