James Wale
San Clemente
Summary
Transitioning from client-focused environment with solid background in managing client relationships and ensuring satisfaction. Developed skills in communication, problem-solving, and organizational tasks in high-paced settings. Seeking to leverage these transferable skills in a new, dynamic role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Adivsor Assistant
Nicholas Iammarino-LPL Financial
Carlsbad, CA
10.2025 - Current
- Coordinated client communications to ensure timely responses and high satisfaction levels.
- Assisted in managing client accounts, ensuring accurate data entry and updates.
- Developed and maintained strong relationships with clients through effective follow-up practices.
- Supported financial advisors by preparing necessary documentation for client meetings.
Director of Client Services
Securus Financial
San Diego, CA
07.2023 - 12.2024
- Handled inquiries and resolved issues promptly to enhance overall client experience.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated client appointments to ensure seamless meetings between clients and advisors
- Utilized various financial planning software's such as Holistiplan and PerciseFP
Server
Draft-Belomnt Park
San Diego, CA
02.2023 - 08.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, optimizing workflow and minimizing wait times.
- Trained new servers on menu offerings, service standards, and restaurant protocols to enhance team performance.
- Collaborated with kitchen staff to ensure timely delivery of food and adherence to quality standards.
Education
Bachelor of Science - Finance
San Diego State University
San Diego, CA05-2024
Associate Degree For Transfer-emphasis in - Finance
Saddleback College
Mission Viejo, CA05-2022
Skills
- Scheduling and planning
- Client relationship building
- Quick Learner
- Exceptional communication
- Professionalism and etiquette
- Team building
Certification
- Securities Industry Essentials (SIE) License - May 2025
Timeline
Adivsor Assistant
Nicholas Iammarino-LPL Financial
10.2025 - Current
Director of Client Services
Securus Financial
07.2023 - 12.2024
Server
Draft-Belomnt Park
02.2023 - 08.2024
Bachelor of Science - Finance
San Diego State University
Associate Degree For Transfer-emphasis in - Finance
Saddleback College