JAMES VERGILIO
Richmond Hill,Canada
Summary
Dynamic and results-driven leader with 30+ years of experience driving profitability, operational efficiency, and high-performing sales teams. Proven success in dealership operations, strategic business development, and customer retention. Recognized for transforming underperforming operations into top producers, building lasting client relationships, and coaching teams to exceed targets.
Overview
21
21
years of professional experience
Work History
Used Car Manager
Prime Mark Auto
Concord, ON
01.2022 - Current
- Increased revenue by implementing targeted sales & operational strategies.
- Supervised and coached staff to exceed sales goals and improve retention.
- Managed all vehicle acquisitions, reconditioning, and inventory control.
- Analyzed financials to identify cost-saving opportunities and boost profitability.
Sales Manager / Trainer / Business Manager (Contract)
Rouge Valley Mitsubishi
Scarborough, ON
01.2018 - 01.2019
- Recruited, trained, and developed sales teams to drive turnaround results.
- Strengthened vendor partnerships to improve margins and supply reliability.
- Restored profitability to a dealership with 8 years of consistent losses.
Senior Business Manager
Motorcity Mitsubishi
Whitby, ON
01.2016 - 01.2018
- Achieved national recognition as #1 Mitsubishi Business Manager in Canada.
- Generated ~$1,600 per car with 83% warranty penetration.
- Developed sales processes that increased customer retention and referrals.
Sr. Financial Manager
Endras Infiniti
Ajax, ON
01.2014 - 01.2016
- Negotiated vendor contracts securing favorable terms.
- Delivered consistent performance in all aspects of business office operations.
Owner / Operator
Act Canada
Richmond Hill, ON
01.2012 - 01.2013
- Founded and grew automotive accessory business (subsidiary of Act USA).
- Oversaw sales, vendor relations, and operations.
Personal Financial Advisor
RBC
Scarborough, ON
01.2010 - 01.2012
- Built customized financial solutions for clients (retirement, investments, insurance).
- Sold over $1M in financial products while achieving top customer satisfaction.
General Sales Manager / General Manager
Markham Subaru
Markham, ON
01.2005 - 01.2009
- Launched and built dealership operations from the ground up.
- Directed all departments (New/Used, Service, Parts) to profitability.
- Drove ~$1,600 per car with 89% warranty penetration.
Education
Diploma - Math & Science
AY Jackson High School
Skills
- Leadership & Team Development
- Sales Strategy & Business Growth
- Profit & Loss Management
- Customer Experience & Retention
- Budgeting & Cost Optimization
- Negotiation & Vendor Relations
- Training & Performance Coaching
- Operations & Process Improvement
Languages
English
Professional Working
Accomplishments
- Canada’s Top Acura Business Manager (4 years)
- Ontario’s Top Subaru Business Manager (3 years)
Timeline
Used Car Manager
Prime Mark Auto
01.2022 - Current
Sales Manager / Trainer / Business Manager (Contract)
Rouge Valley Mitsubishi
01.2018 - 01.2019
Senior Business Manager
Motorcity Mitsubishi
01.2016 - 01.2018
Sr. Financial Manager
Endras Infiniti
01.2014 - 01.2016
Owner / Operator
Act Canada
01.2012 - 01.2013
Personal Financial Advisor
RBC
01.2010 - 01.2012
General Sales Manager / General Manager
Markham Subaru
01.2005 - 01.2009
Diploma - Math & Science
AY Jackson High School