James Varano
Montreal,QC
Summary
I have garnered a variety of skills throughout the years. Working in different fields has helped me gain new knowledge which i can now apply in the future. Because my work portfolio is so diverse, i feel comfortable in any situation. i am eager to learn more, as i believe to become the best teacher possible, one must first learn to be the best student they can be!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swimming Instructor/Certified Lifeguard
Vanier College Aquatics Department
09.2021 - Current
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Took notes strengths and weaknesses of each child in class to track progress.
- Organized and taught swimming lessons to children aged 5 to 16 years, and adults between 20 to 50
Lifeguard
City Of Laval
06.2020 - Current
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Recorded daily activity logs and incident reports for tracking purposes.
- Provided friendly customer service to guests and addressed concerns.
- Worked during the summer
DJ
Self-Employed
04.2023 - Current
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Worked with clients to determine requirements for each party or event.
- Used controllers and mixers to mix and sample music.
- Entertained guests with music matching desired genres and tempo.
Customer Service Representative
Decathlon
09.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Restaurant Busser
Carlos & Pepe's Centropolis
05.2022 - 09.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
D.E.C - Major in Psychology
Vanier College
Saint-Laurent, QC06.2023
High School Diploma -
College Laval
Laval, QC06.2021
Skills
- Client Engagement
- Building Guest Relationships
- Active Listening and Communication
- Creative Thinking
- Active Participation
Accomplishments
- I am a alumni of the Vanier College in Montreal, Quebec, where i studied psychology and statistics
- Studying law, more specifically civil law at the University of Ottawa
- I DJ for various events such as afterproms, houseparties, and events held at clubs
Certification
- First Aid/CPR Certified
- Licensed national lifeguard
- Bronze cross
- Bronze medal
- Licensed beach lifeguard
Timeline
Customer Service Representative
Decathlon
09.2023 - Current
DJ
Self-Employed
04.2023 - Current
Restaurant Busser
Carlos & Pepe's Centropolis
05.2022 - 09.2022
Swimming Instructor/Certified Lifeguard
Vanier College Aquatics Department
09.2021 - Current
Lifeguard
City Of Laval
06.2020 - Current
D.E.C - Major in Psychology
Vanier College
High School Diploma -
College Laval
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