James Taiwo
Waterloo,ON
Summary
I am a sales representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
3
3
years of professional experience
Work History
Sales Representative
Afriglobal Medicare
Lagos, Nigeria
07.2022 - 07.2023
- I place orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- I answer product questions with up-to-date knowledge of sales and promotions.
- I contact new and existing customers to outline the benefits of the products.
- I developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- I foster relationships with customers to expand the customer base and retain business.
- I monitor customer order processes and addressed customer issues.
- I identify customer needs to deliver relevant product solutions and promotions and meet target budgets.
- I demonstrated product features to align with customer needs.
Marketing Intern
De Prince Supermarket
Lagos, Nigeria
04.2021 - 06.2022
- I assisted personnel with day-to-day marketing tasks and coordinating activities.
- I attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- I developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
- I summarized data to present results and recommendations to management.
- I collaborated with cross-functional teams to achieve project objectives.
- I surveyed customers and worked with the internal team to identify product needs and trends in the marketplace.
- I created marketing collateral to aid in client education
- I tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- I identified potential markets and market segments with desired customers and gaps for optimum product demand.
Salesperson
Shoprite
Lagos, Nigeria
02.2020 - 03.2022
- I developed key customer relationships to increase sales.
- I Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- I arranged merchandise for a display to highlight new styles, attract customers and enhance sales.
- I maintained current store, product, and promotional knowledge to drive consistent sales.
- I Count cash, made the change, and stored coupons to keep an organized and balanced cash register drawer.
- I acquire new customers and identified unique needs to deliver relevant products.
- I gather information from clients to create solutions that achieved business needs and desires.
- I create successful strategies to develop and expand customer sales.
- I demonstrate product features to align with customer needs.
- I identify customer needs to deliver relevant product solutions and promotions and meet target budgets.
- I adhere to company initiatives and achieved established goals.
Education
Bachelor of Science - Medical Radiography
University of Lagos
Nigeria11.2019
Skills
- Strategic Planning
- Revenue Generation
- B2B and B2C Sales
- Sales Expertise
- Customer Relations
- Network Development
- Customer Retention Abilities
- Product and Service Sales
- Market Research and Analysis
- Interpersonal Communication Skills
- Records Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Representative
Afriglobal Medicare
07.2022 - 07.2023
Marketing Intern
De Prince Supermarket
04.2021 - 06.2022
Salesperson
Shoprite
02.2020 - 03.2022
Bachelor of Science - Medical Radiography
University of Lagos
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