James Suley

Ventura

Summary

Owner of Diver Jim with extensive experience in operational management and client relationship development. Negotiated vendor contracts that significantly improved profit margins. Skilled in project oversight and compliance regulation, ensuring timely service delivery and high customer satisfaction. Dedicated to building strong client connections through exceptional service.

Overview

years of professional experience

Work History

Owner

Diver Jim, Diver Service,s

Ventura

05.1984 - 05.2022

Managed daily operations of Diver Jim, ensuring efficient service delivery across all platforms.
Coordinated scheduling and logistics for diving services and client appointments.
Negotiated optimal pricing with vendors, resulting in substantial profit margin increase.
Oversaw project execution and performance to ensure timely completion of projects.
Collaborated with vendors to source diving supplies and secure favorable terms.
Resolved customer inquiries and complaints promptly, maintaining high service quality.
Fostered relationships with existing clients through superior customer service initiatives.
Ensured compliance with local, state, and federal regulations throughout operations.

Education

Bachelor of Science - Mathematics

Ca.State Fullerton

Fullerton, CA

06-1979

USCG,100 TON LC

F.C.C. GROL/RADAR

DIVE MASTER

PADI

CA. CDL,, Class B ,P&T endorsement

Current Frist Aid & CPR

Skills

Operational management
Project oversight
Vendor negotiation

Compliance regulation
Client relationship management
Scheduling coordination

Timeline