James stankiewicz

Warehouse Worker

Costco wholesale Canada ltd.

Surrey , BC

01.1997 - Current

Assisted customers with product selections and provided personalized service.
Processed transactions accurately using point-of-sale systems.
Maintained organized and visually appealing merchandise displays.
Collaborated with team members to ensure efficient store operations.
Stocked shelves and replenished inventory as needed throughout the day.
Trained new staff on customer service best practices and store policies.
Monitored sales floor for cleanliness and safety compliance regularly.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Processed payments using cash register, credit card machine and POS system.
Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
Assisted customers with product selection, answered queries and provided advice.
Operated cash registers efficiently during peak hours of business.
Restocked and organized shelves during slow periods to maintain store appearance.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Answered phones promptly and directed calls appropriately.
Kept up-to-date knowledge of all products available in the store.
Followed company policies regarding returns, exchanges, refunds and other transactions.
Explained information about quality, value and style of products to influence customer buying decisions.
Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Monitored sales floor traffic and assisted customers with their inquiries.
Placed special orders or called other local stores to find desired items for customers.
Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
Utilized problem solving techniques when faced with challenging situations.
Answered store and merchandise questions and led customers to wanted items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Bagged or packaged purchases and wrapped gifts.
Watched for and recognized security risks and thefts to prevent or handle situations.
Recommended, selected and located merchandise based on customer desires.
Prepared merchandise for purchase or rental.
Organized storeroom items neatly on shelves according to size, color or type of item.