James Spencer

Cultivated relationships with contractors and landscapers, securing preference for Kaymen over big box stores.

Focused on vinyl fencing, lumber, and concrete supply, addressing specific client requirements.

Supported team operations with various tasks during peak seasonal periods.

Managed full sales cycle for shipping container sales, rentals, and moves, converting organic leads into sales. Qualified leads and closed deals for residential and commercial clients while directing daily dispatch for sales and rental deliveries and pickups.

• Compiled monthly reports on sales activities, revenue, expenses, and key metrics to support strategic decision-making.
• Ensured smooth daily operations to maintain productivity and efficiency.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Prepared and presented financial reports and presentations to senior management and stakeholders, communicating financial performance, goals, and strategies.
• Developed and implemented financial policies to mitigate risks and improve compliance.
• Managed 8 remote sales staff, driving daily new deals and incoming sales.
• Developed marketing campaigns to generate organic leads for sales staff.
• Cultivated a culture of continuous improvement among sales staff through mentoring and training initiatives.
• Coordinated deal approvals with 1-10 lenders based on clients' needs.
• Facilitated financing options for subprime and prime clients.

• Negotiated favorable loan terms with lenders, optimizing rates for clients.
• Secured approvals for all Prime and Subprime applicants, ensuring timely readiness for document signing.
• Facilitated discussions on financial options with clients, successfully closing deals prior to document finalization.
• Developed strong understanding of financial markets and products to offer clients tailored solutions.
• Acquired marketing and ads each month to assist 4-6 remote sales staff.
• Facilitated communication between dealer and remote team members.

• Closed all store sales deals in collaboration with sales team.
• Established and adjusted selling prices by monitoring costs, competition and supply and demand.
• Designed incentive programs for sales team.
• Developed onboarding program to prepare new sales staff for success.
• Oversaw CRM management and coordinated daily tasks for sales team.
• Managed used car inventory and facilitated wholesale trade sales.

• Established key customer relationships, delivering personalized service and support to meet specific needs.
• Managed customer accounts and relationships to enhance client satisfaction and loyalty.
• Coached and provided feedback to staff to enhance job performance and develop skills.

• Established key customer relationships, delivering personalized service and support to address specific needs.
• Managed customer accounts and relationships to enhance client satisfaction and retention.
• Coached staff in performance improvement techniques.

• Identified customer needs through problem-solving skills to deliver tailored solutions.
• Communicated product features, advantages, and benefits to enhance customer understanding and engagement.
• Enhanced communication and interpersonal skills through daily interactions with diverse customer base.

• Developed and strengthened key accounts, identifying opportunities for growth and enhancing client satisfaction.
• Managed multiple customer accounts, fostering relationships with key stakeholders to drive account engagement.
• Maintained accurate records of customer interactions in CRM systems, ensuring data integrity for sales tracking.
• Created detailed reports on market trends, competitive analysis, and sales performance.
• Selected to join the initial team that drove sales of Blackberry and mic phones.