James Spadoni

• Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
• Traveled to dealerships all over Canada. Trained and lead sales and finance staff.
• Held team and one-on-one meetings with dealership staff to identify current hurdles and develop solutions.
• Managed accounts to retain existing and grow share of business.
• Developed and led group training courses to align with corporate sales and service goals.
• Managed recruitment, training and development for highly effective sales team.
• Designed and implemented sales training program and documentation.

- Traveled to 7 Provinces

- Trained Sales and Finance Staff.

• Trained Management
• Used CRM to create new business and dealership
• Lead the staff in OEM Sales Events
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Sales forecasting
• Sales staff hiring and training
• Financing and warranty manager
• Vehicle purchasing agent for all inventory
• Bank funding and delivery
• Website development and management
• CRM and data analysis as grow tools for business growth
• Trained new and existing staff members in various sales procedures to sustain job requirements.
• Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.