James Sorton
1001 Harbor Village Drive
Summary
Dynamic and detail-oriented professional with extensive experience as a Tire and Lube Technician at Big Brand Tire & Service. Expert in oil changes and tire installations, enhancing customer satisfaction through timely service and clear communication. Proven ability to perform safety checks and mechanical troubleshooting, ensuring optimal vehicle performance and safety.
Professional automotive technician with hands-on experience in tire and lube services, ensuring vehicle safety and performance. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in diagnostic tools, maintenance procedures, and customer service, providing reliable and efficient solutions. Known for dependability and proactive approach to problem-solving.
Overview
4
4
years of professional experience
Work History
Tire and Lube Technician
Big Brand Tire & Service
09.2024 - Current
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted team members in completing complex repairs, fostering collaboration within the workplace.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
Amazon Driver
Active Amazon 3rd Party
03.2021 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Education
High School Diploma -
Narbonne Highschool
23400 S Western Ave Harbor City, Ca 9071006-2018
Skills
- Oil change expertise
- Computer skills
- Wheel balancing
- Tire installation
- Fluid replacement
- Alignment adjustments
- Suspension systems
- Vehicle diagnostics
- Brake inspection
- Maintenance scheduling
- Battery testing
- Hand tools proficiency
- Attention to detail
- Oil changes
- Battery replacements
- Parts ordering
- Documentation skills
- Mechanical troubleshooting
- Safety checks
- Shipment receiving
- Tire mounting
- Safe vehicle lifting
Timeline
Tire and Lube Technician
Big Brand Tire & Service
09.2024 - Current
Amazon Driver
Active Amazon 3rd Party
03.2021 - 05.2024
High School Diploma -
Narbonne Highschool
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