James Shropshire

• Promoted music releases and events through social media and word-of-mouth campaigns.

• Created engaging content graphics, videos and campaigns that grew fan engagement.

• Organized performances and coordinated logistics for small events.

• Managed finances and scheduling independently.

• Maintained a safe and welcoming environment by monitoring entry points and enforcing venue policies.
• Provided excellent customer service by greeting patrons, checking IDs, and handling conflicts with professionalism.
• Responded quickly to incidents, using de-escalation techniques to resolve disputes and ensure guest safety.
• Collaborated with management and staff to support smooth operations during high-traffic events.
• Demonstrated reliability and composure in high-pressure, fast-paced environments.

• Monitored surveillance equipment to preemptively address potential security breaches.
• Followed security protocols to protect sensitive and proprietary information.
• Maintained compliance with federal and internal security standards.
• Monitored guests for compliance with safety and security protocols, raising any issue with security.