James Santelices
Mississauga,ON
Summary
Previous FOH Team Leader, adept in fostering teamwork and collaboration, excelled in a fast-paced environment, ensuring top-notch customer service and efficient operations. Skilled in training and guiding new staff, enhancing team performance. Proven adaptability and problem-solving abilities contributed to consistently high service standards.
Overview
3
3
years of professional experience
Work History
FOH Team Leader
Burrito Boyz
10.2021 - 06.2024
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Worked well in a team setting, providing support and guidance.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Greeted customers entering store and responded promptly to customer needs.
- Accurately handled cash register transactions while providing excellent customer service.
Education
Ontario College Diploma - Acting For Media
George Brown College
Toronto, ON04-2025
High School Diploma -
Port Credit Secondary School
Mississauga, ON06-2022
Skills
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Fast and efficient service worker
- Multitasking
- Adaptability and Resilience
Languages
English
Native or Bilingual
Timeline
FOH Team Leader
Burrito Boyz
10.2021 - 06.2024
Ontario College Diploma - Acting For Media
George Brown College
High School Diploma -
Port Credit Secondary School
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