James Russell
Summary
Dynamic and results-oriented professional with extensive experience at Ferguson Enterprises LLC, excelling in material handling and fostering strong customer relationships. Demonstrated expertise in inventory tracking and problem-solving, ensuring efficient operations and customer satisfaction. Achieved significant reductions in returns through meticulous packaging and labeling, showcasing a blend of attention to detail and team collaboration.
Overview
20
20
years of professional experience
Work History
Warehouse Associate / Counter Sales Associate
Ferguson Enterprises LLC
10.2004 - 12.2024
- Warehouse Associate
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as 60 pounds without fellow associate assistance.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Counter Sales Associate
- Built strong relationships with regular clientele to foster brand loyalty and repeat business.
- Handled cash transactions accurately; reconciled daily till balances to maintain financial integrity within the store.
- Streamlined inventory management with diligent stock monitoring, replenishment, and organization.
- Finalized sales by completing payments and required paperwork.
- Restocked, rotated and visually merchandised products for maximum sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
No Degree - Criminal Justice
Kaplan College Online
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Order picking
- Shipping and receiving
- Order picking and processing
- Data entry
- Material handling
- Pallet jack operations
- Forklift operations
- Inventory tracking
Timeline
Warehouse Associate / Counter Sales Associate
Ferguson Enterprises LLC
10.2004 - 12.2024
No Degree - Criminal Justice
Kaplan College Online
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