James Rodriguez
Victorville
Summary
Accomplished General Manager at Pizza Hut with a proven track record in operations management and leadership. Excelled in implementing strategies to boost sales and profitability, enhancing customer satisfaction, and fostering team unity. Skilled in inventory control and problem resolution, demonstrating a strong ability to multitask and achieve organizational goals.
Overview
1
1
Certification
Work History
General Manager
Pizza Hut
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant Manager
Pizza Hut
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Shift Leader
Pizza Hut
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Driver
Pizza Hut
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
Education
High School Diploma -
Chaffee High School
Ontario, CA2015
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Inventory control
- Goal setting
Strong multitasking
Certification
Food handlers
ServSafe
ServSafe Proctor
Timeline
General Manager
Pizza Hut
Assistant Manager
Pizza Hut
Shift Leader
Pizza Hut
Driver
Pizza Hut
High School Diploma -
Chaffee High School
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