Dedicated Assistant Manager with extensive experience in team management and customer service. Proven track record in coaching junior staff and resolving customer inquiries efficiently.
Overview
16
16
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
Ceres
12.2009 - Current
Assisted in managing daily store operations and team performance.
Resolved customer inquiries and complaints with professionalism and care.
Monitored compliance with safety standards and company policies regularly.
Collaborated with management on staff scheduling and task assignments.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.