Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

James Riendeau

Ottawa,ON

Summary

Shipping & Receiving Clerk offers 20-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and shipping knowledge.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Material Shipper

OCM Manufacturing Inc.
09.2014 - Current
  • Fedex, UPS, Purolator, and DHL shipping experience.
  • Shipping Batteries by Air & Ground according to regulations.
  • Developed Work Place Safety protocols & standard operating procedures and maintained records of activities.
  • Creating Custom Air Way Bills, Bill of Lading, Commercial Invoices, and Customs paperwork.
  • Handling high-volume orders and obtaining shipping quotes and providing the best courier service for the Customer based on their location and requirements.
  • Monitored & Fulfilling scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Inventory Control and Management. Conducting counts and audits of inventories to identify and resolve discrepancies in records.
  • Monitor Emails and provide quick feedback and information requested.
  • Following Company Processes and recommending changes to existed methods to improve efficiency and accuracy for our Customer Base.
  • Operate Walkie Stacker, pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Scan Bar Codes, Pack, labeled and applied postage to materials to prepare items for shipment.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Customer Operations Specialist

Entrust Limited
09.1999 - 11.2014
  • Delivery of computer Software & Hardware using Courier Services, Freight Forwarders and other Delivery Services.
  • Fulfilling Customer orders and updating status within ERP Systems. UPS & FedEX Ship Manager user and familiar with Post Machines and Meters.
  • Obtaining shipping quotes and providing the best courier service for the Customer based on their location and requirements.
  • Creating Custom Air Way Bills, Bill of Lading, Commercial Invoices, and Customs paperwork.
  • Following Customs and IATA regulations for shipping goods.
  • Inventory Control and Management.
  • Monitoring shipments to guarantee on-time delivery.
  • Following Company Process and recommending changes to existed methods to improve efficiency and accuracy for our Customer Base.
  • Creating and Managing Part Numbers.
  • Assisting CRM and Sales with Ordering Products.
  • Monitor Emails and provide quick feedback and information requested.

Education

Archive and Record Management -

Algonquin College
Ottawa, ON
01.1997

High School Diploma - undefined

Earl of March High School
Ottawa, ON
01.1994

Skills

  • Experience with ERP solutions
  • Shipping and Receiving expertise
  • Proficient in Microsoft Office
  • Workplace safety compliance
  • Dangerous Goods handling
  • Inventory control and management
  • Certified Walkie Stacker - Class 3

Languages

English

Certification

  • Walkie Stacker Operator, Class 3
  • Transportation of Dangerous Goods Certificate
  • Transportation of Dangerous Goods by Ground- Batteries
  • Surface Mount Assembler Certificate of Apprenticeship

Timeline

Material Shipper

OCM Manufacturing Inc.
09.2014 - Current

Customer Operations Specialist

Entrust Limited
09.1999 - 11.2014

High School Diploma - undefined

Earl of March High School

Archive and Record Management -

Algonquin College

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James Riendeau