James Ridge
Calgary,Alberta
Summary
Results-oriented individual with a strong background in team supervision and delivery logistics. Known for effective communication and problem-solving abilities, ensuring timely project completion and superior customer experiences.
Dedicated professional with experience in delivery and landscaping operations. Skilled in coordinating schedules, enhancing team collaboration, and ensuring timely service delivery. Committed to maintaining high safety standards and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Groupe Touchette
09.2025 - 04.2026
- Navigated delivery routes efficiently, ensuring timely and accurate deliveries to customers.
- Conducted vehicle inspections and maintained cleanliness to uphold safety standards.
- Communicated effectively with dispatch team to coordinate delivery schedules and resolve issues.
- Managed inventory loading processes, optimizing space utilization in delivery vehicles.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Foreman
Perfect Turf Lawn & Landscape
05.2021 - 07.2024
- Supervised daily landscaping operations to ensure quality and adherence to project specifications.
- Trained and mentored junior staff on equipment usage and safety protocols.
- Coordinated project schedules and resource allocation to meet client deadlines effectively.
- Implemented process improvements resulting in increased efficiency across landscaping tasks.
- Conducted site inspections to ensure compliance with safety regulations and quality standards.
- Established strong communication channels with clients to address needs and enhance service satisfaction.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Supervisor
Main St Beer and BBQ
07.2019 - 05.2021
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on service standards and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated team schedules to enhance workflow efficiency during peak hours.
- Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
Education
Nova Education
Chateauguay, QC01-2019
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Time management
- Punctual and reliable
- Problem-solving
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Delivery Driver
Groupe Touchette
09.2025 - 04.2026
Foreman
Perfect Turf Lawn & Landscape
05.2021 - 07.2024
Supervisor
Main St Beer and BBQ
07.2019 - 05.2021
Nova Education