Summary
Overview
Work History
Education
Skills
Application
References
Timeline
Generic

James Plover

Kelowna,BC

Summary

Dynamic and results-driven professional with extensive sales experience at Boston Pizza. Expert in upselling strategies and conflict management, consistently enhancing guest satisfaction. Proven ability to thrive in fast-paced environments while maintaining exceptional organizational skills. Passionate about delivering outstanding customer service and generating leads to drive business success.

Overview

11
11
years of professional experience

Work History

Manager and Server

Boston Pizza
08.2014 - Current
  • Dealing with hundreds of guests each day.
  • Upselling products to make the guest happier.
  • Dealing with complaints when things were not up to expectations.
  • Well organised individual with lots of sales experience.
  • Able to manage conflicting demands in a fast-paced work environment.

Jail Guard

City of Kelowna/Pentiction
Kelow A, BC
07.2016 - 01.2020
  • Enforced jail policies and procedures to prevent escapes and ensure a secure environment.
  • Served meals and dispensed medications to inmates.
  • Performed administrative tasks to maintain appropriate records of inmates.

Education

Associate of Arts - Criminal Justice

Okanagan College
Kelowna, None
04-2013

Skills

  • Sales experience
  • Customer service
  • Conflict management
  • Organizational skills
  • Upselling strategies
  • Lead generation

Application

05/07/25, Toyota Kelowna, Product Advisor, I am writing to you to express my interest in your full-time role as a Product Advisor. I have a passion for sales and giving the best experiance possible to all my guests.

References

Scott McBurnie Fiance Manager  Kelowna Toyota                                 250-575-6604

Dom Goyette Owner Boston Pizza 545 Harvey Ave                               250-317-1935

Sandy Hildebrand Owner Boston Pizza 545 Harvey Ave                       250-863-7879

Timeline

Jail Guard

City of Kelowna/Pentiction
07.2016 - 01.2020

Manager and Server

Boston Pizza
08.2014 - Current

Associate of Arts - Criminal Justice

Okanagan College

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James Plover