JAMES PETTIT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freelance Developer
J.P. Web Development Studio
2022.01 - Current
- Enhanced user experience by developing and implementing responsive web designs.
- Streamlined code for faster load times and improved website performance.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Reduced development time by creating reusable code libraries for future projects.
Housing Support Worker
London Cares Homeless Response Services
2023.12 - 2024.03
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed meaningful relationships with guests, fostering trust and open communication between staff and residents.
- Enhanced patient recovery by providing timely and accurate first aid care during emergencies.
- Ensured rapid response to emergencies by coordinating with security personnel and office staff during crisis situations.
Student
TriOS College
2022.01 - 2023.04
Team Member
Tim Horton's
2022.01 - 2022.06
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Community Support
Impact London
2021.01 - 2022.01
- Improved customer satisfaction by addressing and resolving issues promptly, maintaining open communication with members.
- Developed strong relationships with local businesses and community organizations, increasing CSA membership and visibility within the community.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced patient recovery by providing timely and accurate first aid care during emergencies.
- Maintained up-to-date knowledge of first aid procedures, ensuring the highest level of emergency care.
- Improved overall response time by streamlining communication protocols between first responders and emergency services.
Telephone Interviewer
The Logit Group
2019.01 - 2021.01
- Improved customer satisfaction by conducting thorough telephone interviews and accurately recording responses.
- Streamlined data collection process for faster project completion by effectively utilizing computer software and databases.
- Enhanced interviewee engagement with clear communication and active listening skills during telephone interviews.
- Exceeded daily call quotas while maintaining high-quality interactions, ensuring timely project progress.
Forklift Operator
Natra Chocolate America
2018.01 - 2019.01
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Quality Control
TFT Global
2017.01 - 2018.01
- Completed quality control assessment on equipment used in donor screening process.
- Provided top quality control while eliminating downtime to maximize revenue.
Education
Enterprise Web & Mobile Application Development - Web And Mobile App Design And Development
TriOS College
London, ON04.2023
Skills
- Microsoft Office
- Calm Under Pressure
- Self-Directed
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Google Drive
- Data Entry
- Attention to Detail
- Friendly, Positive Attitude
- Problem Resolution
- Relationship Building
- Conflict Resolution
- Airway Management
- Infection prevention
- Wound Dressing
- Seizure Management
- Vital signs monitoring
- AED Operation
- Drug Reaction Intervention
- Dispatcher Communication
- Rapport Building
- Emergency Response
- Effective Communication
- Time Management
- Certified in CPR/AED
Additional Work Experience
- Security, London Music Hall, 2018-01-01, 2019-01-01
- General Labour, Emterra Recycling, 2017-01-01, 2018-01-01
- Security, Grinning Gator, 2016-01-01, 2018-01-01
- Customer Service Representative, Bradford Exchange, 2016-01-01, 2017-01-01
- Sales Representative, Weedman, 2013-01-01, 2016-01-01
Additional Training
- WHIMIS, London Training Centre
- Bobcat Certification, Emterra
- Suicide Prevention, Living Works
- Initial Crisis Intervention, Safe Management Group
Professional Experiences
- Handled cases of alcohol and prepped boxes of alcohol to be removed from the forklift
- Ensured correct labeling and scanning of products
- Placed boxes on skids
- Worked on the audit line
- Accounted for stock and removed boxes of inventory off skids
- Worked the pick line and accurately ensured items were ready to be boxed
- Ensure the quality of parts going through to be put into vehicles were up to standard and had no defects
- Operate forklift in a safe and efficient manner
- Ensured that the production lines were loaded with materials to be used
- Unloaded and reloaded trucks
- Conduct 300 telephone surveys a night
- Maintain an excellent customer service experience
- Complete any required paperwork with Excel
- Exceptional knowledge and proficiency using Visual Studio Code, Linux BASH scripting, Android Studio, and other IDE's
- Exceptional proficiency using C++, PHP, mySQL, msSQL, Java, Javascript, React, AngularJS, HTML5, CSS, Python, and other various programming languages
Languages
English
Native or Bilingual
French
Elementary
Spanish
Limited Working
Certification
- First Aid/CPR Level C Training - Mar 2024 - Present
- Licensed Forklift Operator - Sep 2023 - Present
Timeline
Housing Support Worker
London Cares Homeless Response Services
2023.12 - 2024.03
Freelance Developer
J.P. Web Development Studio
2022.01 - Current
Student
TriOS College
2022.01 - 2023.04
Team Member
Tim Horton's
2022.01 - 2022.06
Community Support
Impact London
2021.01 - 2022.01
Telephone Interviewer
The Logit Group
2019.01 - 2021.01
Forklift Operator
Natra Chocolate America
2018.01 - 2019.01
Quality Control
TFT Global
2017.01 - 2018.01
Enterprise Web & Mobile Application Development - Web And Mobile App Design And Development
TriOS College
- First Aid/CPR Level C Training - Mar 2024 - Present
- Licensed Forklift Operator - Sep 2023 - Present
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