James Penney
Corner Brook
Summary
Dynamic Sales Associate with a proven track record at Marks Work Warehouse, excelling in customer service and merchandise display. Leveraged strong problem-solving skills to enhance customer engagement and satisfaction, while maintaining organized inventory. Recognized for implementing effective visual merchandising strategies that significantly improved product visibility and sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
Marks Work Warehouse
09.2024 - 01.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring stock availability and organization.
- Educated customers on promotions and product features, boosting engagement and satisfaction.
- Implemented visual merchandising strategies, creating appealing product displays to attract customers.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Driver, Warehouse Orders
Colonial Auto Parts
10.2022 - 09.2024
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded materials while ensuring compliance with safety regulations
- Communicated effectively with supervisors regarding delivery schedules and issues.
- Adapted quickly to changing priorities and handled multiple deliveries per shift.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Expedited deliveries to meet customer deadlines and requirements.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Conducted routine vehicle inspections to ensure operational readiness and safety.
Education
Certificate - Carpentry
Academy Canada
Corner Brook, NLHigh School Diploma -
Academy Canada
Corner Brook, NL05-1998
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Stocking and receiving
- Reliable and punctual
- Outgoing personality
- Client service
- Merchandise display
Languages
English
Native or Bilingual
Timeline
Sales Associate
Marks Work Warehouse
09.2024 - 01.2025
Driver, Warehouse Orders
Colonial Auto Parts
10.2022 - 09.2024
Certificate - Carpentry
Academy Canada
High School Diploma -
Academy Canada