James 'YJ' Park
Edmonton,AB
Summary
Skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in a fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
18
18
years of professional experience
Work History
Operations Executive
Family Business
01.2006 - 12.2023
- Developed successful operations by conducting comprehensive market research and aligning with industry trends.
- Increased startup success rates by providing tailored mentorship, coaching, and support.
- Built strong relationships with investors, fostering a network of funding opportunities for startups within the program.
- Implemented performance measurement systems to track progress and refine strategies accordingly.
- Enhanced customer satisfaction by effectively managing and resolving operational issues on time.
- Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
Framer/Carpenter
Production/Custom Homes
12.2022 - 10.2023
- Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
- Reduced material waste by optimizing the usage of lumber, drywall, and metal studs in various framing projects.
- Assisted in the completion of complex framing projects by providing timely support to fellow team members.
- Increased job site safety through regular maintenance and proper use of tools and equipment.
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Utilized expert knowledge of local building codes to ensure all framing projects met required standards for safety and quality.
- Contributed to successful project completion by efficiently installing sheathing, siding, windows, and doors as needed.
Automotive Sales Professional
'KIA', 'HYUNDAI', 'GENESIS'
05.2018 - 04.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Delivered consistent sales growth by effectively managing leads, following up on inquiries, and closing deals.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Conducted thorough needs assessments for each client to identify ideal vehicle matches based on preferences and budget constraints.
- Enhanced teamwork within the sales department by collaborating closely and sharing best practices for client acquisition and retention.
- Enhanced customer satisfaction through personalized service and diligent follow-up.
- Developed extensive product knowledge, becoming a trusted advisor to customers seeking information on new models and features.
- Contributed to team success by mentoring new hires in company processes, product offerings, negotiation techniques, as well as customer relationship management skills.
- Maintained detailed records of all customer interactions using CRM software; enabling effective follow-ups leading to increased conversions.
Letter Carrier
Canada Post Corporation
08.2016 - 05.2018
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Enhanced operational efficiency by sorting and organizing mail for delivery on time.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Liquor Store Manager
Crowfoot Wine & Spirits
02.2015 - 12.2016
- Increased customer satisfaction by implementing effective store management strategies and providing exceptional customer service.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Enhanced staff productivity by conducting regular performance evaluations, providing constructive feedback, and facilitating ongoing training opportunities.
- Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
- Developed relationships with suppliers to negotiate favorable pricing, secure exclusive products, and maintain consistent stock levels.
- Implemented efficient scheduling practices to maintain adequate staffing levels while controlling labor costs.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
- Streamlined store operations by evaluating existing processes and identifying areas for improvement in order to maximize efficiency without sacrificing quality or service standards.
Liquor Store Manager
Franklin Mall Liquor Stop
01.2014 - 01.2015
Lifeguard/Instructor II
Community Services
06.2009 - 06.2012
- Improved swimmer safety by consistently enforcing pool rules and regulations.
- Reduced rescue response times by conducting regular lifeguard drills and training sessions.
- Developed engaging lesson plans for various age groups to teach essential water safety skills effectively.
- Built trust and rapport with students of all ages, fostering a positive learning environment during lessons.
- Expanded program offerings by continuously updating certifications and qualifications as a Lifeguard Instructor.
- Ensured timely incident reporting to management, contributing to improved risk assessments and mitigation strategies.
- Maintained accurate records of class participants, including attendance logs and progress reports for each student.
Education
Diploma, Public Fire Paramedic Program - Firefighting And Primary Care Paramedic (PCP)
Manitoba Emergency Services College
Brandon, Manitoba09.2013
High School Diploma -
Robert Bateman High School
Burlington, Ontario01.2008
No Degree - Advanced First Aid
First Aid Training
Calgary, AB01.2024
Skills
- Firefighter/Primary Care Paramedic Training Programs
- Advanced First Aid Program
- Employee Training
- Customer Service
- Performance Tracking
- Effective communication
- Hand-Tool Proficiency
Accomplishments
- May 2017
- April 2018
Wellsprings Firefighter Stair Climb Challenge
Volunteer Experience
Calgary Rotary Flames House, Calgary, AB Family Volunteer, 09/2016, 03/2017
- Interact with toddlers - children who are visiting the house by playing, comforting, and being their friends
- Work alongside a professional health care staff to enhance the quality of life for children and their families.
Firefighters Burn Camp, Winnipeg, MB, Volunteer / Leader, 07/2011
- Lead 15-17-year-olds throughout the camp and motivate them to be involved in camp activities
- Assist kids ages 6-17 in activities throughout the camp who have mobility issues
- Volunteer as a lifeguard at the camp for all the water activities
References
Available Upon Request
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Framer/Carpenter
Production/Custom Homes
12.2022 - 10.2023
Automotive Sales Professional
'KIA', 'HYUNDAI', 'GENESIS'
05.2018 - 04.2022
Letter Carrier
Canada Post Corporation
08.2016 - 05.2018
Liquor Store Manager
Crowfoot Wine & Spirits
02.2015 - 12.2016
Liquor Store Manager
Franklin Mall Liquor Stop
01.2014 - 01.2015
Lifeguard/Instructor II
Community Services
06.2009 - 06.2012
Operations Executive
Family Business
01.2006 - 12.2023
Diploma, Public Fire Paramedic Program - Firefighting And Primary Care Paramedic (PCP)
Manitoba Emergency Services College
High School Diploma -
Robert Bateman High School
No Degree - Advanced First Aid
First Aid Training
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