JAMES PAN
Abbotsford,BRITISH COLUMBIA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Manager
CANASTAR ENTERPRISES LTD
06.2022 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Manager
MILANO STONE INC
07.2019 - 11.2021
- Scheduled utility service providers according to project timelines.
- Prepared detailed project estimates and reports for management review.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Enhanced overall site safety by implementing strict safety protocols and conducting regular inspections.
- Implemented systems to improve process efficiency and reduce project duration.
- Delivered exceptional customer satisfaction by proactively addressing client concerns, providing regular updates on progress, and delivering high-quality finished projects within agreed-upon timeframes.
- Managed subcontractors effectively, ensuring timely completion of tasks and adherence to project specifications.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
SALES MANAGER
AAS DESIGN INC.
05.2014 - 07.2019
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Evaluated performance against goals and implemented appropriate development plans.
LPN
PRO-VITA CARE MANAGMENT
07.2008 - 03.2013
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Provided patient education on health care issues and prescribed medications.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Education
Bachelor of Science - Computer Science
Northeastern University
Shenyang, Liaoning Province, China06.1998
Skills
- Verbal and written communication
- Customer Portfolio Management
- Sales operations
- Market Trend Analysis
Languages
mandarin
Full Professional
English
Professional Working
Certification
- Licensed LPN - [2008.6-2013.12]
licensed practical nurse
- Provide nursing services, within defined scope of practice, to patients based on patient assessment and care planning procedures
- Perform nursing interventions such as taking vital signs, applying aseptic techniques including sterile dressing, ensuring infection control, monitoring nutritional intake and conducting specimen collection
- Administer medication and observe and document therapeutic effects
- Provide pre-operative and post-operative personal and comfort care
- Monitor established respiratory therapy and intravenous therapy
- Monitor patients' progress, evaluate and document effectiveness of nursing interventions and collaborate with appropriate members of health care team
- Provide safety and health education to individuals and their families.
Timeline
Sales Manager
CANASTAR ENTERPRISES LTD
06.2022 - Current
Sales Manager
MILANO STONE INC
07.2019 - 11.2021
SALES MANAGER
AAS DESIGN INC.
05.2014 - 07.2019
LPN
PRO-VITA CARE MANAGMENT
07.2008 - 03.2013
Bachelor of Science - Computer Science
Northeastern University
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