James Palmer
Vancouver
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level managerial or supervisory position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Operations Officer
Canadian Armed Forces
06.2022 - Current
- Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
- Enhanced productivity through developing and implementing effective standard operating procedures.
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
- Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
- Boosted employee satisfaction and retention through effective communication, training programs, and performance incentives.
- Ensured compliance with industry regulations, maintaining strong relationships with regulatory bodies and implementing necessary updates to internal policies.
- Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
- Mitigated risks by establishing robust risk management processes and investing in cybersecurity measures for company-wide protection.
- Facilitated organizational change initiatives, promoting adaptability among employees during periods of transition or restructuring.
- A secure digital infrastructure.
- Spearheaded technological advancements that streamlined workflows while maintaining.
- Accelerated product development cycles through efficient project management techniques.
- And cross-departmental collaboration.
- Among team members.
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Built strategic relationships with federal, state and local law enforcement agencies.
- Oversaw business-wide changes to modernize procedures and organization.
Instructor at Royal Canadian Artillery School
Canadian Armed Forces
07.2019 - 06.2022
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Boosted student performance by providing individualized support and targeted feedback.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Contributed to school-wide initiatives aimed at improving overall academic achievement and promoting a positive school culture.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
- Increased student participation via engaging lectures and assignments.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Optimized learning plans based on student performance and feedback.
- Reviewed class and student records to identify improvement opportunities.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Senior Supervisor of Support Section
Canadian Armed Forces
01.2017 - 07.2019
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
- Increased customer satisfaction levels with regular training sessions on communication skills and product knowledge.
- Mentored junior team members for accelerated professional growth and skill development.
- Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Played a pivotal role in driving change management initiatives that resulted in seamless adoption of new policies or procedures.
- Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
Senior Supervisor of an Artillery Field Troop
Canadian Armed Forces
06.2014 - 01.2017
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Mentored junior team members for accelerated professional growth and skill development.
- Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.
- Fostered a culture of continuous learning, offering ample opportunities for skill enhancement and professional growth to team members.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Established and maintained filing systems, retrieved data using CAF specific programs and prepared management reports.
- Served on EOSH/ AES committee to evaluate and recommend changes to policy, procedure and systems.
Education
Business - Business Management
ICS Canada
On-Line06.2024
Skills
- Operations Management
- Expense Tracking
- Business Administration
- Staff Development
- Workforce Management
- Performance Management
- Strategic Planning
- Policy Implementation
- Staff Training and Development
- Time Management
- Staff Management
- Business Planning
- Team Leadership
- Project Management
- Human Resources Management
- Schedule Management
- Project Planning
- Analytical Thinking
- Multitasking
- Self Motivation
- Documentation And Reporting
- Analytical Skills
- Problem-Solving
- Decision-Making
- Preventive Maintenance
- Task Delegation
- Work Planning and Prioritization
- Employee Coaching and Mentoring
- Problem Resolution
- Interpersonal Relations
- Professionalism
- Positive Attitude
- Goal Setting
- Technical Proficiency
Timeline
Operations Officer
Canadian Armed Forces
06.2022 - Current
Instructor at Royal Canadian Artillery School
Canadian Armed Forces
07.2019 - 06.2022
Senior Supervisor of Support Section
Canadian Armed Forces
01.2017 - 07.2019
Senior Supervisor of an Artillery Field Troop
Canadian Armed Forces
06.2014 - 01.2017
Business - Business Management
ICS Canada
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