Summary
Overview
Work History
Education
Skills
Languages
Timeline
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James Ogbu

Calgary,AB

Summary

Motivated Plumbing Apprentice knowledgeable about reading diagrams, using equipment and maintaining site safety. Excellent listening, organizational and problem-solving skills. Offering 3 years of experience in similar positions.

Overview

7
7
years of professional experience

Work History

Delivery Driver

3SIGHT
11.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

IT Support Specialist

ISMART CONSULTING
07.2023 - 11.2023
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Offered new customers training to reduce frustration and improve customer satisfaction.
  • Used ticketing systems to manage and process support actions and requests.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.

System Administrator

BISTRAPAY
11.2022 - 03.2023
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Worked with users to determine areas of technology in need of improved usability.

ESTATE COMPLEX PLUMBER

ATYEM GROUP
05.2020 - 11.2022
  • Completed plumbing services for Kadorr Goup tenants
  • Installed and repaired water heaters, faucets, toilets, and other plumbing fixtures
  • Developed a system for tracking and organizing plumbing parts and materials.

PLUMBER

LEL & LADA PLUMBER, WALKER, FUNK AND GRIMES
01.2017 - 02.2020
  • Resolved high-pressure water leakage issues for multiple clients
  • Improved customer satisfaction through timely and accurate repairs and installations
  • Utilized problem-solving skills to diagnose and repair plumbing issues.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Filled pipe systems with water and air to determine location of leaks.

Education

Masters of the Plumber Profession -

Ready Home Plumbing Training Course

Skills

  • Pipefitting
  • Leak Repair
  • Soldering
  • Repiping
  • Drain Cleaning
  • Fixture Installation
  • Commercial Driving
  • Forklift Operation

Languages

English
Full Professional
Russian
Full Professional
Ukrainian
Full Professional

Timeline

Delivery Driver

3SIGHT
11.2023 - Current

IT Support Specialist

ISMART CONSULTING
07.2023 - 11.2023

System Administrator

BISTRAPAY
11.2022 - 03.2023

ESTATE COMPLEX PLUMBER

ATYEM GROUP
05.2020 - 11.2022

PLUMBER

LEL & LADA PLUMBER, WALKER, FUNK AND GRIMES
01.2017 - 02.2020

Masters of the Plumber Profession -

Ready Home Plumbing Training Course

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James Ogbu