
Experienced and detail-oriented Network Technician with 10+ years in the telecommunications and IT industry. Skilled in deploying, maintaining, and troubleshooting wired and wireless network infrastructure across commercial and public sector environments. Proven ability to execute field installations, manage ticketing workflows, and maintain high standards in connectivity, compliance, and customer satisfaction.
Experienced Telecommunications Technician with a strong background in network installation and configuration, including expertise in Cisco and Alcatel switches, wireless access points, and firewalls. Successfully executed structured cabling projects, including Cat5e installations and patch panel setups, ensuring compliance with technical specifications. Provided field support for various systems such as POS, CCTV, and digital signage, contributing to enhanced operational efficiency. Proficient in using ServiceNow for managing service requests and troubleshooting network issues, demonstrating a commitment to maintaining optimal system performance.