Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic
Open To Work

James Nuckols

Sacramento

Summary

Experienced and detail-oriented Network Technician with 10+ years in the telecommunications and IT industry. Skilled in deploying, maintaining, and troubleshooting wired and wireless network infrastructure across commercial and public sector environments. Proven ability to execute field installations, manage ticketing workflows, and maintain high standards in connectivity, compliance, and customer satisfaction.

Experienced Telecommunications Technician with a strong background in network installation and configuration, including expertise in Cisco and Alcatel switches, wireless access points, and firewalls. Successfully executed structured cabling projects, including Cat5e installations and patch panel setups, ensuring compliance with technical specifications. Provided field support for various systems such as POS, CCTV, and digital signage, contributing to enhanced operational efficiency. Proficient in using ServiceNow for managing service requests and troubleshooting network issues, demonstrating a commitment to maintaining optimal system performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Field Network Technician

James Nuckols Communications
Sacramento
09.2015 - Current
  • Installed and configured network infrastructure, including Cisco and Alcatel switches, wireless access points, and firewalls.
  • Executed structured cabling (Cat5e), terminations, patch panel installations, and rack-and-stack procedures.
  • Delivered field support for POS, CCTV, and digital signage systems, ensuring optimal uptime.
  • Used ServiceNow to manage service requests, troubleshoot issues, and document resolutions.
  • Performed network splicing, signal testing, and layout design for new site deployments.
  • Installed and maintained data communication systems including DVRs and traffic monitors.

Telecommunications Technician

Sacramento City College
Sacramento
01.2005 - 05.2011
  • Installed broadband cabinets, routers, cradlepoints, and firewalls across campus facilities.
  • Read and implemented network blueprints and wiring diagrams to complete structured installations.
  • Configured and supported wireless controllers and access points.
  • Conducted patch panel installations and cable continuity testing using certifiers.
  • Assisted IT support with remote desktop configurations and network printer setups.
  • Maintained voice systems including Cisco and Nortel PBX environments.

Education

Associate of Science - Telecommunications

Sacramento City College
Sacramento, CA

Skills

  • Network Installation & Configuration (LAN/WAN/WLAN)
  • Cisco & Alcatel Switches
  • Cradlepoint Routers
  • Firewalls
  • Access Points
  • Wireless Controllers
  • Structured Cabling: Cat5
  • Patch Panels
  • RJ45 Termination
  • POS Systems
  • CCTV
  • DVR
  • Digital Signage
  • TCP/IP
  • DHCP
  • Command Line Networking
  • Diagnostics
  • Troubleshooting
  • ServiceNow Ticketing
  • Remote Support Tools (TeamViewer, Microsoft Remote Desktop)
  • Technical Diagrams
  • Blueprints
  • Cable Testing
  • Network installation
  • Cisco switches
  • Alcatel switches
  • Wireless access points

Certification

Telecommunications Certification, Sacramento City College, 05/11

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

RemoteOn-SiteHybrid

Salary Range

$45000/yr - $200000/yr

Timeline

Field Network Technician

James Nuckols Communications
09.2015 - Current

Telecommunications Technician

Sacramento City College
01.2005 - 05.2011

Associate of Science - Telecommunications

Sacramento City College
James Nuckols