Summary
Overview
Work History
Education
Skills
Languages
Certification
Playing guitar and volleyball
Timeline
Generic

James Niyonkuru

Montreal

Summary

I am a community oriented person skilled in supportive counseling and client advocacy.

I excel in personal organization, flexibility and emergency preparedness, keen to keep clients privacy, and develop trust-based relationships.

I have a very good experience in Microsoft Access and Internet exploration which help me to further search all available resources for clients, to communicate effectively and enhance team coordination.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hospital Housekeeper

Jewish General Hospital
2022.09 - Current
  • Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
  • Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.

Personal Support Worker

MD Sante
2022.06 - 2023.05


  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Documented vitals, behaviors, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Advocated for client rights while navigating various healthcare systems settings.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Diploma - Community Service Work.

Herzing College
Ottawa, ON
03.2025

Skills

  • Supportive Counseling Techniques
  • Client Advocacy and Community Resource Navigation
  • Program Planning
  • Coping Techniques
  • First aid and CPR
  • Multicultural Sensitivity
  • Behavioral Disorders
  • Training and mentoring
  • Empathy Development
  • Verbal and written communication skills
  • File Management, Microsoft Access, documentation and record keeping.
  • Report writing

Languages

French
Full Professional
English
Full Professional
Swahili
Professional Working
Spanish
Limited Working

Certification

  • Indigenous awareness Workshop
  • CPR
  • Certificate of PDSB (préposé aux déplacement sécuritaire des bénéficiaires)
  • Certificate PSW (PAB).

Playing guitar and volleyball

In my free time I like to play guitar, volleyball or basketball. I am very interested in outside activities like visiting parks and exploring touristic areas. I also enjoy participating in the community activities.

Timeline

Hospital Housekeeper

Jewish General Hospital
2022.09 - Current

Personal Support Worker

MD Sante
2022.06 - 2023.05

Diploma - Community Service Work.

Herzing College
  • Indigenous awareness Workshop
  • CPR
  • Certificate of PDSB (préposé aux déplacement sécuritaire des bénéficiaires)
  • Certificate PSW (PAB).
James Niyonkuru