Summary
Overview
Work History
Skills
Timeline
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James Neff

REDONDO BEACH

Summary

Proven hospitality professional with a track record of enhancing guest experiences by providing exceptional customer service and strong work ethic. Expert in high-volume dining and sales techniques, efficient multitasking, and relationship building. Motivated by growth in sales, food and beverage, hospitality in general. Enthusiastic and reliable professional who maintains focus and a positive attitude in stressful situations and high-volume environments.

Overview

16
16
years of professional experience

Work History

Server/Certified Trainer

North Italia
El Segundo/ Santa Monica
10.2017 - Current
  • Stayed informed about daily specials, new menu items, promotions.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Cultivated warm relationships with regular guests.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

Event Ambassador/Bayhost

TopGolf
El Segundo
06.2022 - 02.2025
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld exceptional food, beverage and service standards to surpass customer expectations.
  • Monitored inventory levels throughout an event period making sure there was enough stock available for service requirements.

Bartender

Eureka! Restaurants
Hawthorne
03.2019 - 09.2020
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Assistant General Manager/Head Bartender

The Old Man Bar
Broomfield
03.2009 - 09.2016
  • Initiated cost-saving measures to optimize operational expenses and increase profitability.
  • Managed payroll, scheduling, and timekeeping systems accurately and efficiently.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.

Skills

  • Menu knowledge
  • Wine service
  • Inventory management
  • Mixology techniques
  • Customer service
  • Team collaboration

Timeline

Event Ambassador/Bayhost

TopGolf
06.2022 - 02.2025

Bartender

Eureka! Restaurants
03.2019 - 09.2020

Server/Certified Trainer

North Italia
10.2017 - Current

Assistant General Manager/Head Bartender

The Old Man Bar
03.2009 - 09.2016

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James Neff