Summary
Overview
Work History
Education
Skills
Languages
Personal Achievements
Timeline
Generic

James Morrison

Mississauga,ON

Summary

Detail focused Credit Analyst with extensive experience. Utilize initiative, influence, negotiating, questioning, listening, interpreting, decision making, trouble shooting and problem-solving techniques to ensure that company’s goals are met. Valuable team player with the ability to motivate and counsel other members.

Overview

17
17
years of professional experience

Work History

Account Administrator (Accounts Manager)

Easyhome Ltd

Collector

D&A Collection Corporation

Collector | Team Leader

Canadian Bonded Credit Ltd

Executive Accountant/Project Manager

Staples Professionals Inc.
07.2012 - 06.2025
  • Managed All Ontario accounts from A-Z daily.
  • Created summary and detailed billings for customers for payments.
  • Collected accounts over 120, 90, 60, 30 and current for payments to reduce loss.
  • Reconciled accounts by retrieving remittances from customers and posting payments accordingly.
  • Processed unearned discounts on accounts from cheques received late.
  • Processed credit card payments on spreadsheets to be forwarded for payments.
  • Followed and maintained company policies and procedures for all customers.
  • Assisted sales reps in sales and pricing issues as well as invoicing.
  • Distributed invoices monthly to all customers to support receipt of payments.
  • Analyzed and assessed the creditworthiness of accounts/client using external credit risk management tools.
  • Prepared paperwork to forward accounts to 3rd party collections or judgments with courts.
  • Worked with customer care and warehouse with all issues on returned items and credit notes issued to customers in a timely manner.
  • Reconciled over $8.9 million dollars in 35 days to various accounts.
  • Coordinating cross-departmental efforts to ensure a seamless integration of financial data and operational workflows.
  • Managed the implementation of the RingCentral phone system, overseeing project planning, stakeholder communication, and system testing to support a smooth transition with minimal disruption to daily operations.
  • Managed internal process improvement projects by identifying inefficiencies in collections and credit note issuance workflows, developing actionable plans, and tracking execution milestones.

Credit Analyst | Accounts Receivable

Spicer Canada
10.2011 - 06.2012
  • Managed accounts in Vancouver B.C and Winnipeg MA.
  • Reconciling accounts daily as well as cash accounts, both regions.
  • Collection of accounts over 120, 90, 60, 30 and current for payments.
  • Processed all credit card payments and refunds daily.
  • Processed unearned discounts on accounts from cheques received late.
  • Responsible for following and maintaining company policies and procedures.
  • Ensured that credit applications and files are complete, and records are maintained.
  • Negotiation with overdue accounts to arrange for payment collection.
  • Investigating solutions to problems which customers claim are reasons for withholding payments.
  • Referring to Supervisor those accounts from which payments collection is difficult.
  • Analyzing and assessing the creditworthiness of accounts/client using external credit risk management tools.

Credit Analyst | Accounts Receivable(A/R)

Wajax Equipment
02.2008 - 07.2011
  • Managed corporate accounts and invoices to ensure accuracy and payment.
  • Handled all disputes and resolutions with branches in Ontario and Quebec region.
  • Collected all past due accounts and upon delinquency transferred accounts to 3rd party collections once past 120-days.

Education

College Diploma Received - International Business

Seneca College
01.1998

College Diploma - Accounting and Computers

Seneca College
01.1997

Bachelor of Economics Degree - Major Economics, Minor Sociology

Eastern Michigan University
01.1994

Skills

  • Process Improvement
  • Accounting
  • Strategic Planning
  • Business Analysis
  • Project Management
  • Risk Mitigation
  • Data Driven Decision Making
  • Leadership
  • Problem Solving
  • Financial Analysis
  • Collections
  • Invoice processing
  • Time management
  • Payment posting
  • Statement review
  • Bank deposits
  • Cash application
  • Dispute resolution
  • Customer relations
  • Account monitoring
  • Credit management
  • Data entry
  • Accounts payable
  • Bill payment
  • Account reconciliation
  • Payment scheduling

Languages

English
Full Professional

Personal Achievements

  • Athletic and Academic Scholarship Award (Scored 1150 on SAT Test)
  • Math Achievement Certificate
  • Tutorial Appreciation Certificate
  • Tutorial Achievement Certificate
  • Business Certificate
  • Athlete of the Year Award

Timeline

Executive Accountant/Project Manager

Staples Professionals Inc.
07.2012 - 06.2025

Credit Analyst | Accounts Receivable

Spicer Canada
10.2011 - 06.2012

Credit Analyst | Accounts Receivable(A/R)

Wajax Equipment
02.2008 - 07.2011

Account Administrator (Accounts Manager)

Easyhome Ltd

Collector

D&A Collection Corporation

Collector | Team Leader

Canadian Bonded Credit Ltd

College Diploma Received - International Business

Seneca College

College Diploma - Accounting and Computers

Seneca College

Bachelor of Economics Degree - Major Economics, Minor Sociology

Eastern Michigan University

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James Morrison