James Morgan
Oroville
Summary
Owner Operator at Morgan Tree Service with a proven track record in operations management and customer service. Expert in tree risk assessment and compliance, enhancing customer satisfaction through high-quality services. Cultivated a positive work environment, boosting employee retention and fostering community engagement. Passionate about tree preservation and safety.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Owner Operator
Morgan Tree Service
02.1992 - Current
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services.
- Manage daily operations for optimal efficiency, streamlining processes to reduce costs..
- Consult with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Felled trees carefully to avoid damage to property and landscape.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
Education
ISA Certification - Arboricultural Studies
Virginia State Council of Higher Education
Richmond, VASkills
- Operations management
- Licensed Contractor 790633 C61/D49
- Certified Arborist WE-101142A
- TRAQ Certified
- Tree risk assessment
- Arborist equipment maintenance
- Tree preservation
- Prescription Tree Pruning Certification
- Chainsaw operation
- Licensed Timber Operator A233
- Public safety awareness
- Hazardous tree evaluation
- Tree trimming
- Tree removal
- Tree planting
- Tree identification
- Power tool usage
- Tree law and regulations
- Aerial lift operation
- Cabling and bracing
- Woodlot management
- Root management
- Tree biology
- Tree climbing
- Tree appraisal
- Tree trimming and cutting branches
- Tree pruning and removal
- Disease identification
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Professionalism
- Physical stamina
- Heavy machinery operation
- Tree topping
- Felling trees
- Boom monitoring
- Hiring
- Business planning
- Documentation and reporting
Certification
- Aerial Rescue Training Program Certificate - Various Providers.
- Certified Tree Care Safety Professional (CTSP) - Tree Care Industry Association.
- Rigging for Tree Removal Operations Certificate – Various Providers.
- Ground Operations & Safety Training – Various Providers.
- Chipper Operation and Maintenance Training – Various Providers.
- Chainsaw Safety and Operation Certification – Various Providers.
- Drought Management Strategies for Trees Certificate – Environmental Agencies or Horticultural Societies.
- Certified Treecare Safety Professional (CTSP) - Tree Care Industry Association.
- Prescriptive Pruning Certification
- Tree Risk Assessment Qualification
Timeline
Owner Operator
Morgan Tree Service
02.1992 - Current
ISA Certification - Arboricultural Studies
Virginia State Council of Higher Education
Similar Profiles
Robert CalvertRobert Calvert
Foreman at BCD Contracting and Tree Service - Doug MorganForeman at BCD Contracting and Tree Service - Doug Morgan
Taylor PhoenixTaylor Phoenix
Certified Nursing Assistant at Family Tree of MorganCertified Nursing Assistant at Family Tree of Morgan
Daniel EarlsDaniel Earls
Grounds Crew Member at Tree Tech Tree ServiceGrounds Crew Member at Tree Tech Tree Service