Summary
Overview
Work History
Education
Skills
Accomplishments
Endurance Sports
Timeline
Generic

J. Scott Moon

Wasaga Beach

Summary

Operations professional experienced in developing solutions and enhancing customer experiences. Brings dedication to continuous improvement, knowledge of workflow optimization and background with organizational enhancements. Looking to put knowledge and abilities to good use in leadership position focused on driving business success.

Overview

45
45
years of professional experience

Work History

Senior Project Manager

Mobia Innovations
03.2022 - Current


  • Directed cross-functional teams to achieve project milestones and enhance overall productivity.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Maintained schedules to meet key milestones at every project phase.
  • Identified and mitigated potential risks to safeguard project timelines and budgets.
  • Managed stakeholder expectations using Microsoft Project, resulting in high approval ratings.

Senior Manager

Bell Canada
05.2000 - 02.2022
  • Evaluated hiring, firing and promotions requests.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Determined priorities and set policies.
  • Supervised and directed 15 Managers and 40 Unionized Associates to keep projects on-track and tasks prioritized.
  • Oversaw reporting functions to executive leadership.
  • Collaborated with vendors, suppliers and transport carriers.
  • Managed multiple, large-scale projects across Central Ontario sites.
  • Administered $50 Million in yearly budget.
  • Created objectives for 15 Managers and 40 Unionized Associate roles..

Copper Splicer

Expertech Network Installations
11.1998 - 05.2000
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.

Food Service Manager

Winchester Arms
08.1997 - 11.1998
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than 30 team members.
  • Tracked food production levels, meal counts and supply costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Oversaw food preparation and monitored safety protocols.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.

Sales Representative

Burgess Wholesale
02.1991 - 08.1997
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Assistant General Manager

Sunshines Restuarant
03.1989 - 03.1991
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.

Hospitality Industry

Banff School of Fine Arts/Sunshine Village Ski Resort
07.1980 - 08.1987
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

DBA - Business Admin

Toronto School of Business
07.1989

Skills

  • Managing Operations and Efficiency
  • Operations Planning
  • RFP Responses
  • Managing on Boarding
  • Performance Tracking and Evaluations
  • Employee Coaching and Motivation
  • Influencing and Negotiating
  • Business Performance Management
  • Network Transformation

Accomplishments

  • Presented with the Presidents Network Merit Award for Network Project derisking which ensured Project delivery with minimal risk to customers.
  • Member of a Steering Committee which oversaw the Transformation of Network Provisioning between Ontario and Quebec
  • Completed the Muskoka Half Ironman in 2011

Endurance Sports

Participated in the Ontario Cup MTB Masters Circuit

Raced in various 12 and 24 Hr MTB races

Participated in multiple Duathlons and Triathlons

Competed in the 2011 Muskoka Half Ironman event.


Timeline

Senior Project Manager

Mobia Innovations
03.2022 - Current

Senior Manager

Bell Canada
05.2000 - 02.2022

Copper Splicer

Expertech Network Installations
11.1998 - 05.2000

Food Service Manager

Winchester Arms
08.1997 - 11.1998

Sales Representative

Burgess Wholesale
02.1991 - 08.1997

Assistant General Manager

Sunshines Restuarant
03.1989 - 03.1991

Hospitality Industry

Banff School of Fine Arts/Sunshine Village Ski Resort
07.1980 - 08.1987

DBA - Business Admin

Toronto School of Business

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J. Scott Moon