Ming Chung
Hacienda Heights
Summary
Results-driven, detail oriented Inventory Control Specialist with proven expertise at Fuji Merchandise Corp. in inventory management and cycle counting. Demonstrated ability to enhance stock accuracy and streamline processes, achieving a cycle count accuracy of over 98%. Skilled in data analysis and customer service, fostering strong relationships with teams to meet operational goals efficiently.
Overview
4
4
years of professional experience
Work History
Inventory Control Specialist
Fuji Merchandise Corp.
Chino
12.2023 - Current
- Maintain accurate inventory levels by conducting regular cycle counts and physical audits
- Tracking inventory movement and updating inventory management systems to ensure stock data accuracy
- Coordinate with the receiving department to ensure proper labeling, storage and organization of incoming goods
- Also working closely with the procurement team to forecast demand and align stock levels accordingly
- Implement inventory control best practices and procedures to minimize discrepancies and losses
- Resolving customer inquiries about item stock verification, product condition inspection results and damaged item processing while maintaining excellent customer service quality
- Assisting in fulfillment of customer orders with sales order creation, item packaging preparation, shipment processing and immediate follow-ups via email/phone call with efficiency and accuracy
Inventory Management Specialist
ID Logistics
Vacaville
11.2023 - 10.2024
- Primary Job functions entail cycle count, physical stock audit, inventory data management, damage merchandise assessment/processing, and working with purchasing, sales, and distribution teams to ensure customer shipment needs are met on time
- Aiding the upper management with timely solutions of inventory related issues, process improvements and data analytics such as end-of-month/end-of-quarter inventory reports
- Providing customers with professional and efficient assistance with item stock inquiry as well as product condition inspection results via phone/email/Zoom Video Meeting or on-site verification
- Consistently delivering quality and efficient results such as maintaining cycle count accuracy of 98% and above through practice of lean process improvement, task/time management skills and constant communication with leaderships while abiding by work-related safety protocols and shift regulations
Medical Supply Selector/ Inventory Management Assistance
Cardinal Health
Dixon
06.2023 - 11.2023
- Selecting, preparing and packaging essential medical supplies for immediate shipment to major health care facilities including Kaiser Permanente Hospitals and Mercy General Hospital in Northern California region
- Assisting varies inventory functions such as cycle count, damage merchandise assessment/processing while abiding by the company’s rigorous regulations and quality standards
Order Selector/Turret Truck Operator
Target Distribution Center - T0555
Woodland
05.2022 - 05.2023
- Selecting, preparing and packaging products for immediate shipment to all Target facilities in the Northern California region
- Also performing stocking and bulk pick function as Turret truck operator
- Consistently perform in the top 10% of all peers with high production volume while abiding by all the work-related safety protocols and shift regulations
Process Assistant / Problem Solve Lead
Amazon Fulfillment Center - SMF6/SMF7
Sacramento/Vacaville
06.2021 - 05.2022
- Primary Job functions including inventory data management, Inbound/outbound/storage department problem solving, damage merchandise assessment/processing and assisting in vendor communication/ relationship management
- Selected by all Leadership at SMF6 to assist the creation and supervising 4 essential IB departments: Inbound Support Service, Damage Processing, Problem Solve, and Non-Conveyable freight Departments
- Proven ability of developing talent; Successfully developing more than 30 Amazon Associates at SMF6/SMF7 into proficient problem solvers, WIP Auditors/Andon Assistants, and Damage item processors following the department's rigorous selection process and safety protocols
- Consistently perform in the top 10% of all peers; portray exceptional leadership, analytical, managerial, interpersonal, and project management skills at SMF6/SMF7
- Effectively leading PID (The Conveyor Receiving System) department to consistently achieve and surpass the daily goal by average 5 to 8% of the targeted receive volume in SMF6
- Supported the holding record for the best Quality Defects Per Million Orders on shift as well as highest volume Throughput per Hour at SMF6/SMF7
Education
Associate degree - Biochemistry
San Diego Mesa College
01.2007
Skills
- Inventory management
- Cycle counting
- Data analysis
- Inventory control
- Demand forecasting
- Customer service
Languages
- English, Fluent
- Chinese Mandarin, Fluent
Timeline
Inventory Control Specialist
Fuji Merchandise Corp.
12.2023 - Current
Inventory Management Specialist
ID Logistics
11.2023 - 10.2024
Medical Supply Selector/ Inventory Management Assistance
Cardinal Health
06.2023 - 11.2023
Order Selector/Turret Truck Operator
Target Distribution Center - T0555
05.2022 - 05.2023
Process Assistant / Problem Solve Lead
Amazon Fulfillment Center - SMF6/SMF7
06.2021 - 05.2022
Associate degree - Biochemistry
San Diego Mesa College
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