James Mendez
Indio
Summary
Dynamic and reliable professional with a strong background in customer service. Known for enhancing guest satisfaction through efficient management and exceptional communication skills. Proven ability to thrive in fast-paced environments while maintaining professionalism and composure, ensuring a positive experience for all clients.
Overview
7
7
years of professional experience
Work History
Valet
Towne Park Valet
02.2018 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Lake Management
Aqua Technique
11.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Amistad High School
Indio, CA06-2016
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Problem-solving
- Team collaboration
- Reliability and punctuality
- Professional appearance
- Time management
- Multitasking proficiency
- Stress tolerance
- Loading and unloading
Languages
Spanish
Native or Bilingual
Timeline
Lake Management
Aqua Technique
11.2020 - 07.2022
Valet
Towne Park Valet
02.2018 - Current
High School Diploma -
Amistad High School
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