James Leech
Murrieta
Summary
Dynamic Field Service Technician with nearly a decade of experience delivering exceptional service in the industry. Proficient in customer relations and adept at problem-solving, ensuring efficient operations and high-quality outcomes. Demonstrated expertise in electrical inspections and hardware troubleshooting, coupled with strong leadership abilities. Certified in major food service equipment brands, showcasing a commitment to professional development and industry standards. Committed to enhancing team performance and customer satisfaction in every role.
Overview
12
12
years of professional experience
1997
1997
years of post-secondary education
Work History
Lead Busser
Spuntinos’s
Temecula
04.2025 - Current
- Supervised team of bussers to ensure efficient dining area maintenance.
- Coordinated with servers to optimize table turnover and guest satisfaction.
- Trained new staff on cleaning procedures and restaurant standards.
Field Service Technician
Mechanical Source Solutions
07.2024 - 12.2024
- In the role of Field Service Technician at Mechanical Source Solutions, responsibilities include the installation, repair, and maintenance of various equipment systems.
- Expertise in diagnosing technical issues and providing effective solutions is essential for ensuring operational efficiency.
- Strong emphasis is placed on adhering to safety standards while performing tasks in diverse environments.
- Collaboration with team members and effective communication with clients are crucial components of this position.
Field Service Technician
Hunter Mechanical
04.2023 - 06.2024
- As a Field Service Technician at Hunter Mechanical, the focus is on delivering high-quality service to clients through effective troubleshooting and repair of mechanical systems.
- The role requires a deep understanding of both electrical and mechanical components to ensure systems function properly.
- Maintaining accurate documentation of service performed and parts used is also a vital aspect of the job.
- Building strong relationships with clients through excellent communication enhances the overall customer experience.
Field Service Technician
Tech 24
08.2014 - 04.2023
- Serving as a Field Service Technician at Tech 24 involved providing technical support and maintenance services for a range of equipment.
- This position required a proactive approach to problem-solving and the ability to work under pressure.
- Regular training and certification in various food service equipment brands enhanced technical skills and service efficacy.
- Building rapport with clients through exceptional service was key to maintaining long-term relationships.
Education
High School Diploma -
San Clemente High School
MurrietaSkills
- Customer Relations
- Problem Solving
- Electrical Inspections
- Hardware Troubleshooting
- Team Leadership
- Technical Support
Timeline
Lead Busser
Spuntinos’s
04.2025 - Current
Field Service Technician
Mechanical Source Solutions
07.2024 - 12.2024
Field Service Technician
Hunter Mechanical
04.2023 - 06.2024
Field Service Technician
Tech 24
08.2014 - 04.2023
High School Diploma -
San Clemente High School