James Kwofie
Winnipeg,MB
Summary
A detail-oriented, organized, and meticulous employee who excels in fast-paced environments, meeting tight deadlines with ease. Enthusiastic team player committed to driving company success. With a proven track record in dynamic office settings, I offer expertise in diverse clerical tasks and staff support. Known for reliability, punctuality and productivity, I thrive with minimal supervision. My strong organizational skills ensure project completion with precision and efficiency.
Overview
2
2
years of professional experience
Work History
Technical Support Intern
Plato Consult Ltd.
07.2023 - 09.2023
- Gained proficiency in various operating systems, software applications, and hardware devices through rigorous hands-on training sessions.
- Contributed to a streamlined support process by developing an internal knowledge base for common issues.
- Answered and directed telephone calls to correct staff member.
Teacher Intern
British International School Ghana
06.2022 - 07.2022
- Utilized data-driven instruction to modify lesson plans based on student assessment results, maximizing learning outcomes.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Customer Service and IT Specialist Intern
Esters Supermarket Ltd.
07.2021 - 09.2021
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Walked individuals through basic troubleshooting tasks.
- Handled end of day reconciliation
Education
Bachelor of Science - Computer Science
University of Manitoba
Winnipeg, MB12.2027
Skills
- Clerical assistance
- Data Entry
- Staff Support
- Tech-Savvy
- Microsoft Windows and Office
- Active Listening
- Point of sale operation
- Customer assistance
- Problem-Solving
- Customer Service
Availability
Available from: Monday Morning and Evening
Tuesday Morning
Wednesday Morning and Evening
Friday All Day
Saturday All Day
Holidays All Day
Timeline
Technical Support Intern
Plato Consult Ltd.
07.2023 - 09.2023
Teacher Intern
British International School Ghana
06.2022 - 07.2022
Customer Service and IT Specialist Intern
Esters Supermarket Ltd.
07.2021 - 09.2021
Bachelor of Science - Computer Science
University of Manitoba
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