James Jackson
Fort St. John
Summary
Accomplished Senior Field Service Technician with a proven track record at Compression Technology Inc, excelling in field service management and teamwork. Demonstrated expertise in troubleshooting, repair, and safety awareness, significantly enhancing equipment uptime. Known for exceptional mentorship in skill development, aligning with employer-desired skills for impactful, efficient service delivery.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Field Service Technician
Compression Technology Inc
10.2003 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
- Operated hand tools and power equipment according to company safety procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Delivered high-quality training sessions to junior technicians, promoting skill development and knowledge sharing.
- Diagnosed and repaired problems with electrical and mechanical systems.
Field Service Technician
Toromont
03.2003 - 10.2003
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Field Service Technician
Finning
12.2002 - 02.2003
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Implemented customized service plans to meet customer needs.
Apprentice Field Service Technician
Pamco/Enerflex
08.1998 - 11.2002
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
Education
Certificate of Apprenticeship - Millwright
College of The New Caledonia
Prince George, BC10-2002
Skills
- Field service management
- Field repairs
- Safety awareness
- Troubleshooting and repair
- Prioritization and time management
- Attention to detail
- Teamwork and coordination
- Multimeter usage
- Power and hand tool expertise
- Electrical systems
- Equipment installation and alignment
Languages
English
Professional Working
Certification
Waukesha ESM - Engine System Manager 1&2
Waukesha GET - Gas Engine Technology
H2S Alive
Intermediate First Aid
Confined Space Entry and Rescue
TDG
Mobile Elevated Work Platform
CSO
Timeline
Senior Field Service Technician
Compression Technology Inc
10.2003 - Current
Field Service Technician
Toromont
03.2003 - 10.2003
Field Service Technician
Finning
12.2002 - 02.2003
Apprentice Field Service Technician
Pamco/Enerflex
08.1998 - 11.2002
Certificate of Apprenticeship - Millwright
College of The New Caledonia
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