Summary
Overview
Work History
Skills
Timeline
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James Houston

Red Deer,AB

Summary

Dynamic Worker with expertise in coffee preparation and customer engagement at Starbucks. Proven ability to enhance customer satisfaction through efficient service and up-selling techniques. Strong team leader with physical stamina, adept at operating complex equipment and maintaining high standards of safe food handling practices.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
07.2019 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Utilized POS System to enter customer transactions and accurately record all sales.

Carpet Cleaner

Will Do Carpet Cleaning
03.2018 - 02.2019
  • Performed specialty treatments on stains.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Identified appropriate spotting agents to use on persistent stains.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Moved furniture weighing up to 100 pounds to prepare homes for cleaning.

Skills

  • Coffee expertise
  • Up-selling
  • Opening and closing duties
  • Team leadership
  • Physical stamina
  • Cash register operation
  • Safe food handling practices

Timeline

Barista

Starbucks
07.2019 - Current

Carpet Cleaner

Will Do Carpet Cleaning
03.2018 - 02.2019

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James Houston