James Hoard

Internal Sales Representative /Driver, Warehouse Orders

ABS Warehouse

Winnipeg, Manitoba

11.2014 - 10.2020

Maintained accurate records of customer interactions, inquiries, orders, invoices. in the CRM system.
Attended industry events and trade shows to network with prospects and promote company's brand image.
Generated quotations, processed orders, and followed up with customers for timely delivery of goods.
Provided product advice to customers based on their needs and preferences.
Assessed customer requirements accurately and provided tailored solutions accordingly.
Conducted outbound calls to introduce products and services and generate sales leads.
Resolved customer complaints in a timely manner by providing accurate information about the products and services offered.
Prepared price quotes, contract information and potential delivery timeframes.
Offered ongoing support to customers after sales by answering additional questions and resolving issues.
Produced sales documents, finalized deals and filed records.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Operated register, handled cash and processed credit card transactions.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Inspected vehicles for mechanical items and safety issues prior to operating them.
Delivered packages to customers in a timely and efficient manner.
Assisted with loading and unloading freight when necessary.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Maintained accurate logs of vehicle inspections and repair status.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Completed necessary paperwork and documentation for deliveries.
Utilized GPS and maps for efficient route planning.