James Hawkins
Calgary,AB
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
13
13
years of professional experience
Work History
Team Leader
Calgary Stampede
09.2015 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Store Manager
Pie Junkie
06.2020 - 06.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Supervisor
Famoso Neapolitan Pizzeria
08.2012 - 08.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree - Hotel, Motel, And Restaurant Management
St. Lawrence College
Brockville, ON04-2001
High School Diploma -
Sir Robert Borden HS
Ottawa, ON06-1993
Skills
- Teamwork and collaboration
- Problem-solving
- Team motivation
- Attention to detail
- Reliability
- Teamwork
Languages
English
Timeline
Store Manager
Pie Junkie
06.2020 - 06.2021
Team Leader
Calgary Stampede
09.2015 - Current
Supervisor
Famoso Neapolitan Pizzeria
08.2012 - 08.2015
No Degree - Hotel, Motel, And Restaurant Management
St. Lawrence College
High School Diploma -
Sir Robert Borden HS
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