James Hathaway
Norwalk
Summary
Dedicated and customer-focused professional with experience providing support through phone, email, and web channels. Skilled in handling inquiries, resolving issues, and delivering accurate information with efficiency and professionalism. Adept at managing high-volume interactions while maintaining attention to detail and ensuring a positive experience. Strong problem-solving abilities and a commitment to clear communication, accuracy, and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Family Caregiver
02.2018 - 01.2025
- Supported patient to continue participating in daily living activities.
- Approached and solved problems with initiative and sound judgment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Frontier High School
Whittier, CA05-2013
Skills
- Multitasking
- Organizational skills
- Proficient with OfficeSuite
- Skilled in Oral and Written Expression
- Task prioritization
- Self-Directed
- Excellent communication
- Proactive approach to problem solving
Timeline
Family Caregiver
02.2018 - 01.2025
High School Diploma -
Frontier High School
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