Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Hobbies
References
Timeline
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James Harman

Whitby,ON

Summary

Customer service professional with a proven track record at Dominos Pizza Inc., excelling in conflict resolution and fostering customer loyalty. Skilled in active listening and critical thinking, I effectively managed high-pressure situations while ensuring quality service. While excelling at multitasking, I consistently delivered timely results in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Dominos Pizza Inc.
06.2025 - 08.2025
  • Managed high-stress situations effectively under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and returning customers.
  • Responded to customer requests for products, services, and company information.

Cook

Dominos Pizza Inc.
Whitby, ON
06.2025 - 08.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Lawncare Maintenance Worker

Self Employed
Whitby, ON
05.2020 - 08.2025
  • Enhanced lawn health by implementing proper mowing, fertilizing, and irrigation techniques.
  • Assisted with seasonal cleanup efforts including leaf removal, mulching, pruning, and snow removal when necessary.

Education

High School Diploma -

All Saints Catholic Secondary School
Whitby, ON

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Time management

Languages

English
Native or Bilingual
French
Limited Working

Accomplishments

Maintained honour roll status throughout all years of high school proving my dedication to studies and various aspects of work-life balance.

Certification

Smart serve certified

G2 driver’s license

Boaters license

Hobbies

Fishing

Mountain biking

Swimming

Weight lifting

Hockey

References

Hisham Abdel Aal, teacher, Toronto Tech University, 9052601723, hesham@mac.com

Timeline

Customer Service Representative

Dominos Pizza Inc.
06.2025 - 08.2025

Cook

Dominos Pizza Inc.
06.2025 - 08.2025

Lawncare Maintenance Worker

Self Employed
05.2020 - 08.2025

High School Diploma -

All Saints Catholic Secondary School
James Harman