James Hannah
Hagar
Summary
A seasoned Operations Manager with a proven track record at Frontline Railcar Repair, I excel in operations management and team leadership. Demonstrated success in enhancing performance through strategic planning and quality assurance controls, leading to significant improvements in efficiency and customer satisfaction. Skilled in conducting comprehensive audits and managing supply chains, I embody a blend of analytical prowess and interpersonal skills.
Overview
1
1
Certification
Work History
Operations Manager
Frontline Railcar Repair
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate repairs.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Responsible for all Railcar inspections, generating estimates and invoicing customers.
- Supervised end-to-end audits adhering to AAR guidelines.
Education
Grade 12 -
Perth And District Collegiate Institute
Perth, ONSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Inventory management
- Operations oversight
- Project management
- MS office
- Strategic planning
- Project leadership
- Client relations
- Quality assurance controls
Languages
English
Elementary
Certification
AAR certified welder
AAR airbrake testing
First aid/ CPR
Forklift/ Manlift trainer-expired
Timeline
Operations Manager
Frontline Railcar Repair
Grade 12 -
Perth And District Collegiate Institute
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