James Gauvin
St Jean Sur Richelieu ,QC
Summary
At Super C, I led the department to enhanced productivity and customer satisfaction by applying expert operations management and problem-solving skills. My leadership not only increased team efficiency but also fostered a culture of excellence and collaboration, mentoring staff towards significant career development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commis, Supervisor.
Super C
02.2002 - 10.2006
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Equivalent - General Education
Adult Cowasville
Cowansville, QC02.2002
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Staff Discipline
- Operations Management
- Project Management
- Policy Enforcement
- Priority management
- Inventory Oversight
- Negotiation
- Teamwork and Collaboration
- Problem-Solving
Languages
French
Professional Working
Certification
Simdut
Forklift
Safety
Equivalent
Timeline
Commis, Supervisor.
Super C
02.2002 - 10.2006
Equivalent - General Education
Adult Cowasville
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